Information Security HBSS / ACAS Analyst Location – Bedford, MA
Clearance – Secret
M–F Days, ONSITE. They are open to training someone with cyber experience who is eager to learn ACAS / HBSS.
Job Responsibilities :
- Host Based Security System (HBSS)
- Implement software patches and security fixes when it cannot be done using enterprise MECM
- Conduct troubleshooting and repairs over the phone, Teams, remotely utilizing Dameware, and desk–side.
- Deliver quality timely customer service while also meeting contract threshold metrics for phone and ticket resolutions.
- Periodically review processes, procedures, and client configurations for completeness, effectiveness and compliance with information assurance polices and DISA STIGs
- Analyze ACAS vulnerability scan reports, deploy software upgrades and patches to mitigate identified vulnerabilities.
- Use expertise with tools such as PowerShell and Windows Scripting to repackage software applications, operating systems, and patches for deployment to workstations.
Skills :
Strong knowledge of Windows Desktop Operating Systems (Windows 10 / 11)Working knowledge of Microsoft Active DirectoryWorking knowledge of Microsoft Office Products, (O365 / 2016), Teams, Outlook and Excel.Ability to resolve issues quickly and efficiently to comply with metric requirements.Proficient with computer, network, and server hardwareStrong customer service skills & ability to work in a team environmentStrong written and verbal communication skillsGeneral Knowledge of the following systems and tools : HBSS, ACAS, and ARADKnowledge of PowerShell and the ability to write custom scripts.Understanding of help desk ticketing tools (e.g., Remedy, Service Now, etc.).Education / Certifications :
Secret level DoD security clearance requiredSecurity+ certificationBachelor's degree (degree may be substituted for additional 4 years of experience)J-18808-Ljbffr