Field Technician

Job Description

Job Description

Join a team where craftsmanship matters, your work is valued, and every project transforms a home for the better.

One Goal, One Passion – Growth is Everything at Window Nation

At Window Nation, we don’t just replace windows and doors – we help transform homes into spaces people love. With nearly 20 years of craftsmanship, innovation, and competitively priced solutions, we’ve enhanced the comfort, safety, and value of homes for customers nationwide. In doing so, we’ve become a trusted leader in home improvement, striving to be the provider of choice for all window and door replacements.

As we continue to grow and expand into new markets in 2026, we’re looking for passionate, driven team members who thrive in a high-growth environment. Join a company where your expertise is valued, your contributions matter, and your work makes a lasting impact – on customers and the future of home improvement.

We’re seeking a Field Technician who will play a critical role in growing and developing our operational and install processes

The field technician goes out to do all service and will help with installations. They must be comfortable with heights and have previous installation experience working with installing windows on non-new construction homes. They must be able to drive the work vehicle and know how to work with difficult customers.

This role will work onsite out of our new Grand Rapids, MI location. Candidates from Kentwood, Forest Hills, Wyoming, Walker, Northview, and other surrounding areas are encouraged to apply.

What You Will Do :

• Visit residential customer sites to measure each window, door, sliding glass door opening as needed
• Ensure order meets required installation specifications; ensure comprehensive purchase order, including material and labor requirements
• Support pricing process by providing accurate measurements and assessments for labor / materials
• Review installation project / process with customers
• Anticipate roadblocks that could impact customer expectations, job costs and / or code performance; recommend solutions
• Execute change order specifications
• Maintain service parts inventory and equipment
• Complete service assessments; identify needed services, materials, and labor to relevant stakeholders
• Fulfill service appointment specifications
• Ability to learn and stay proficient with all Window Nation products, install techniques, and service techniques.
• Maintain proficiency to do all tasks of the position.
• Maintain a substantive knowledge of product, install techniques, and construction basics
• Maintaining a driving record that meets company’s insurance standards
• Ability to use an extension ladder in a safe manner to measure windows and perform services
• Must be able to pass EPA certification and follow EPA Regulations
• Knowledge of local  permit / license / historical / HOA  requirements

What We Are Looking For :

What We Offer :

Why Window Nation?

At Window Nation, we know that when our people grow, our company grows. We’re committed to helping you build a rewarding career while being part of a team that values hard work, reliability, and collaboration.

Window Nation provides competitive compensation and benefits. The compensation range offered for this position will be based on relevant skills, experience, qualifications, and location, and will be disclosed during the interview process.

Closing EEO / Diversity Statement

Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.

At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.