Sr. Application Analyst (HRIS UKG)

If you are interested please send your resume to mvargas@mlkch.org

POSITION SUMMARY

The experienced Sr. Applications Analyst for UKG Pro and WFM is responsible for reviewing, analyzing, and evaluating business systems applications to support departmental and end user needs.  The senior analyst is responsible for production support including application operations, enhancements / incidents, configurations and development. The senior analyst will be responsible for developing, configuring, and delivering effective UKG Pro and WFM specific solutions for HR and Payroll departments. This role works closely with IT Support Teams to ensure strong partnerships and alignment between business needs and application solutions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serve as the liaison between client HR and Finance teams to understand business practice and processes and to ensure business needs and system requirements align
• Work with HR / Payroll and Technical Teams for requirements gathering (integration) and prepare functional documentation
• Perform system Gap analysis and recommend solutions
• Configure, troubleshoot, and maintain UKG Pro and WFM integrations.
• Responsible for production support of UKG Pro and WFM / Dimensions and Kronos WFC (Workforce Central) applications, its integrations and customizations ensuring responsiveness to customer requests and quality of work.
• Responsible for functional design, configuration and support of applications with a primary focus within UKG Pro and WFM / Kronos WFC HR and Time and Attendance domain
• Evaluates system application needs of operating department users and makes recommendations on solutions
• Develops, tests, and modifies internal applications systems, databases and operational environments
• Designs applications, modules, and / or approaches, and application configurations as required
• Designs Dashboards through UKG BI reporting and Analytics
• Prepares test data, codes, reviews, tests, debugs and manages implementation of system application building
• Reviews, revises and updates program configuration as required
• Ensures that documentation is created for all systems applications designed or modified
• Maintains technology expertise, keeping current with evolving systems applications analysis, programming and database technology
• Maintains a positive work atmosphere by behaving and communicating in a manner that promotes a favorable working relationship with customers, vendors, co-workers and management
• Owns their portfolio of solutions by keeping abreast of enhancements, patches, and upgrades and ensuring that these are communicated to leadership and implemented timely
• Ensures that timekeeping devices are properly functioning and firmware updates are completed
• Create documentation and training material to support end user experience
• Implement audit tools that support compliance and quality data management
• Other duties as assigned.

POSITION REQUIREMENTS

A.   Education

B.  Qualifications / Experience

C.   Special Skills / Knowledge