Director of Outbound Sales

A company is looking for a Director, Outbound Sales.

Key Responsibilities :

Lead, mentor, and manage a team of outbound agents and supervisors

Develop and implement call center strategies to improve conversion performance, efficiency, and patient engagement

Monitor call center metrics and KPIs, and provide regular reports to senior management

Qualifications : Bachelor's degree

10+ years of experience in an outbound sales / call center environment, with at least 5 years in a leadership role

Proven ability to blend strategic foresight with tactical execution

Track record of hiring, managing, and developing a successful outbound team of over 20 agents

Experience in the healthcare or health tech industry, particularly in remote patient monitoring, is highly desirable