Business Risk & Controls Advisor (Remote - North Carolina)

Overview

This is a remote role that may only be hired in the following location(s) : Remote North Carolina.

As a first line risk professional, this position is responsible for supporting various Enterprise Operations Business Unit (Business Unit (BU)) risk activities in adherence with the Company's Risk Appetite and Corporate Strategy. Supports the management of Enterprise Operations business risks and controls across all risk types along with the execution of risk policies, standards, procedures, and / or program requirements. Provides advisory services to manage risks. Assists communication between the business, the 2nd & 3rd line, and regulators. Helps with influencing the achievement of shared departmental goals.

Responsibilities

Primary Responsibilities :

Lead and execute all risk program requirements including, but not limited to, RCSA, control assurance, issue management, third party risk management, etc.

Provide risk guidance and advice to further strengthen and enhance control environment including the identification, documentation and substantiation of key processes, risks, and controls. Perform process observations and ensure the alignment of RCSAs.

Develop and monitor key risk indicators; identify opportunities for mitigation.

Create, distribute, review and challenge risk reporting with Enterprise Loan Operations senior leadership.

Identify and escalate risks, monitor issues, and engage with business in creation of mitigation plans. Develop and implement issue governance routines with business leadership.

Develop control assurance test plans and coordinate process walkthroughs for SOX and first line controls.

Partner with second and third line in testing, audits, and exams.

• Enhance policy and regulatory change management processes to aid business in building actionable implementation plans.
• Business Risk & Controls Knowledge and Expertise - Develops and maintains a deep understanding of the complexities inherent in the organization's business environment, including industry markets, products, services, client-base and competitive landscape. Ability to analyze and interpret business trends and drivers to identify underlying patterns, interdependencies and emerging opportunities and risks and operationalize 2nd line requirements for business area. Collaborate with cross-functional teams to assess the impact of external factors including regulatory changes, market disruptions or business operations and strategy.
• Business Risk Management Support - Supports the execution and implementation of policies, standards, and procedures with BU associates in alignment with the Company's risk management framework. Aids the business in identifying risks & control gaps. Leads the tracking and resolution of issues across the organization, ensuring timely escalation and remediation. Collaborates with BU and stakeholders to develop and execute action plans and mitigation strategies to address root causes & prevent recurrence. Monitors the status and effectiveness of issue remediation efforts, providing regular updates and reports to senior management. Coordinates with other functions (i.e. Compliance, 2LOD) to ensure alignment with broader risk management and governance objectives. Supports prioritization and capacity assessment, ensuring resource alignment with strategic objectives and risk management initiatives.
• Regulatory and Internal Audit Engagement - Supports regulatory and Internal Audit inquiries, examinations, and audits in collaboration with internal stakeholders. Assists in the business development of regulatory submissions, response and reporting requirements, driving accuracy, completeness, and timely submission.
• Risk Governance & Reporting - Develops BU risk reports that provide a comprehensive view of risks impacting the BU. Monitors BU risk and control performance. Effectively manages and summarizes top and emerging risks and actions to address impacts. Reports key indicators and limits to ensure timely escalation of breaches as required by the Risk Appetite Framework (RAF). Advises BRC and / or BU senior leadership in relevant risk governance meetings utilizing understanding of the BU operations, risks, controls and related laws and regulatory guidance. Provides feedback and collaborates on relevant governance documents to support BU activities and manage risk. Drives the implementation of program policies, standards, and procedures. Ensures timely communication around current and emerging issues and regulatory requirements.

Qualifications

Bachelor's Degree and 6 years of experience in Financial Services, First Line Risk Management, Enterprise Risk or Operations Risk

OR

High School Diploma or GED and 10 years of experience in Financial Services, First Line Risk

Management, Enterprise Risk or Operations Risk

Preferred Area of Study : Finance or Risk Management

Preferred Area of Experience : Project Management, Internal or External Consulting

License or Certification Type : CRCM, PMP, CERP, CAMS; ISACA CISA, ISACA CRISC – preferred

Preferred Qualifications

Knowledge of customer facing processes to include onboarding, servicing, closing of deposit accounts.

Knowledge of call center processes which provide customer service to General Bank and Commercial Bank customer portfolios.

Knowledge of FCB’s complaints process and requirements.

Knowledge of Large Financial Institution risk programs, techniques, practices, and control frameworks.

Knowledge of various banking and government regulatory requirements, guidance and processes.

Knowledge of operational and enterprise risk management including identification, assessment, and escalation of risk issues.

Ability to work effectively with associates, senior management and various committees.

Compliance certifications and / or knowledge of regulations to include, not limited to, SCRA, UDAAP, BSA / AML, etc.

Solid problem-solving skills with ability to collaborate and influence associates, senior management, and various committees.

Ability to track and coordinate large, complex processes.

PC Skills including Microsoft Office Products (Visio, Teams, Word, Excel, and PowerPoint).

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Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https : / / jobs.firstcitizens.com / benefits.

Company Description :

Founded in 1898 and headquartered in Raleigh, N.C., First Citizens Bank serves customers in 18 states and the District of Columbia. For over 100 years, customers have trusted First Citizens with their money … and their futures. Today, First Citizens is the largest family-controlled bank in the nation and the sixth-largest bank franchise headquartered in the Southeast with more than $30 billion in assets. We employ more than 6,000 associates who are focused on helping our customers achieve a lifetime of success. First Citizens operates more than 570 branches in Arizona, California, Colorado, District of Columbia, Florida, Georgia, Kansas, Maryland, New Mexico, Missouri, North Carolina, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington and West Virginia.

First Citizens Bank. Forever First®. Member FDIC.

Equal Opportunity / Affirmative Action Employer / Minority / Female / Disability / Veteran

If you need special assistance or an accommodation in applying for employment at First Citizens Bank, please contact our Human Resources department.