Senior Service Engineer

Job Description

Senior Service Engineer

Location : Exton, PA

Full Time

Frontage Laboratories Inc. is an award winning, full-service, CRO / Contract Research Organization operating over 25 state-of-the-art laboratories across the US, Canada and China. Our core competencies include drug metabolism, pharmacokinetics / pharmacodynamics (PK / PD), safety and toxicology, bioanalytical services, chemistry and manufacturing controls for drug development, and core laboratory services for clinical trials.

Job Description

The Senior Service Engineer is a specialized role responsible for providing high-level technical support, maintenance, calibration, and troubleshooting for metrology equipment and systems in our 760 Exton location located on Pennsylvania Drive. This position requires deep technical expertise, problem-solving skills, and the ability to manage complex service operations.

General Support Responsibilities Include

• Perform installation, calibration, maintenance, and repair of metrology equipment.
• Document all service activities, including calibration reports, service records, maintenance logs, and troubleshooting steps in a timely and organized manner.
• Create and maintain technical documentation for internal teams, ensuring that all procedures and results meet the quality assurance standards.
• Contact suppliers, improve methods, perform equipment maintenance, introduce new equipment, and so on.
• Ability to lift to 50lbs.
• Ability to follow safety procedures.
• Ability to work as a team.
• Ability to work independently with little supervision.
• Ability to work the 9am to 5 : 30pm shift with 30-minute unpaid lunch (M-F).

Education Requirements :

Experience and Skills

Salary and Benefits

Frontage Laboratories offers a competitive compensation and benefits package including health and dental insurance, a 401(k) plan, insurance, and life insurance.

Frontage Laboratories Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran, or status as a qualified individual with a disability.

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