Retail Sales Associate u2013 Full Time (North Tonawanda)

Job Description AutoZoneu2019s store teams are the frontline of WOW customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment. Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW Customer Service by exceeding expectations and making a real difference for our customers. Whether you're passionate about automotive parts, teamwork or sales, this role offers great opportunities for growth. AutoZone offers the perfect chance to build your career in an essential industry serving the motoring public. Responsibilities + Customer Assistance & Communication u2013 Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication. + Leadership & Teamwork u2013 Collaborate with managers and teammates to create a motivated, productive store environment. Support team members and demonstrate leadership in daily responsibilities. + Sales & Metrics Mindedness u2013 Recommend products, services, and promotions to enhance customer experience, while contributing to sales goals and store performance metrics. + Inventory Management & Store Operations u2013 Restock merchandise, maintain organization, and follow proper cash handling procedures, loss prevention policies ensuring proper financial management. Keep store operations running smoothly. + Process Orientation & Safety Compliance u2013 Utilize structured processes to complete assigned tasks efficiently. Follow company safety policies and use PPE (Personal Protective Equipment) to maintain a secure work environment. + Product Knowledge & Installation Services u2013 Stay up-to-date on automotive parts, tools, and promotions through AutoZone systems. Assist customers with wiper blade, battery, and light bulb installations. + Diagnostics Support u2013 Use diagnostic tools to read codes from customer vehicles and recommend solutions. Qualifications What Weu2019re Looking For + Minimum Age Requirement : Must be at least 18 years old to apply. + Automotive Knowledge : Basic knowledge of automotive parts is required. + Physical Requirements : Ability to lift, load and deliver merchandise. + Flexible Schedule : Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed. Youu2019ll Go The Extra Mile If You Have + Education : High school diploma or equivalent (GED) + Exceptional Communication : Strong people skills and effective communication in both Spanish and English. + Automotive Retail : Previous experience in automotive retail + Certifications : Automotive Service Excellence (ASE) Certification Job Identification 13529 Job Schedule Full time Minimum Salary $15.50 Maximum Salary $16.06 Pay Basis Hourly