Job Description
Job Description
Dynamic and innovative Facilities Management firm is seeking to hire multiple full-time coordinators to assist account managers in guiding the company and stakeholders to success.
What You’ll Bring :
- A strong sense of ownership and initiative
- Exceptional organizational skills and attention to detail
- Clear, professional communication skills—both written and verbal
- A willingness to learn and grow within a fast-paced, team-oriented environment
Company Benefits Include :
Eligible for performance bonusesPaid holidays and PTOTraining and certification reimbursementHealth Insurance401(k) matchingSmartDollar Financial PlanningCare Coach mentoringCompensation :
$50,000 - $70,000 yearly
Responsibilities :
Act as the primary point of contact for all facilities-related inquiries, service issues, and requests.Manage and track service requests in internal platforms; ensure timely updates and accurate work order statuses.Coordinate routine and emergency maintenance across various trades, including electrical, plumbing, and general repairs.Partner with the Customer Success Manager to support assigned territories, ensuring seamless operations and adherence to client KPIs.Schedule, coordinate, and supervise third-party vendors to complete work orders.Ensure vendor compliance by collecting and maintaining required documentation (e.g., W-9s, COIs) and adhering to agreed payment terms.Upload and maintain documentation and service data across company software systems.Participate in an on-call rotation, including weekends, to address urgent facility issues.Collaborate with the Vendor Manager to identify, vet, and onboard new vendors as needed.Qualifications :
2+ years of experience in facilities management, customer service, or administrative operations. Proficiency in platforms like CRMs, ticketing systems, and Microsoft Office.Highly organized with strong attention to detail and follow-through. Self-starter who thrives in a fast-paced, mission-driven environment. Proven record of working as a team.Detail-oriented.Capable of formatting Excel spreadsheets and working with data is a plus.Salesforce experience.Creative problem-solving skills.About Company
Our mission is to provide reliable, high-quality facility services for multi-site brands that empower them to operate efficiently, grow profits, and protect their brand value.
ProTech stands out by acting as a true extension of each client’s team, offering end-to-end facilities solutions nationwide — from routine maintenance to complex project management, all under one roof. Our exclusive technology platform and coast-to-coast ProTech network ensure seamless, proactive service that minimizes downtime and maximizes operational efficiency.
Teamwork : Our people are the solution. We pull together to win and set each other up for success.Ownership : Think like an owner, take responsibility, and deliver with purpose.Servant Leadership : We empower and equip others to be the hero.Innovation : We find a way or make one. The only failure is not trying.Urgent Excellence : We deliver our best work with speed. Always striving to reach higher than yesterday.