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IT Support Front Office Trading Fixed Incomes and Cash Applications
IT Support Front Office Trading Fixed Incomes and Cash ApplicationsTalan • New York, NY, US
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IT Support Front Office Trading Fixed Incomes and Cash Applications

IT Support Front Office Trading Fixed Incomes and Cash Applications

Talan • New York, NY, US
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Overview

With over 7,000 experts in 20 countries, Talan is a global consulting and technology group dedicated to accelerating our clients' transformation through technology, data, and innovation. We're proud to be aCertified Great Place to Workand are on track to reach €1 billion in revenue by 2025. At Talan, our philosophy is simple yet powerful : Positive Innovation—leveraging technology to benefit people and society.

Location : NYC (Hybrid – at least 4 days onsite / week)

Visa Sponsorship : We offer sponsorship under specific treaty-based U.S. work visas, including TN and E-2 (for eligible Canadian, Mexican, and French citizens). We do not support or transfer other visa types (e.g., H-1B).

We are seeking a talented IT Support Analyst to join our team and work on IT Fixed Income projects. The ideal candidate will have expertise in supporting traders and sales teams and be knowledgeable in SQL, and Unix.

Responsibilities

  • Provide timely resolution of functional and technical issues and report incidents to the appropriate chain of command. End users are Sales, Traders, Front and Middle Office in the FIC department.
  • Troubleshoot functional issues in a complex financial environment, with various applications and architecture regionally and / or globally -Multi-tasking environment.
  • Crisis Management with communication to end-users and senior management
  • Provide functional and technical expertise to produce and promote maintainable and quality solutions, which includes documenting system requirements and documentation of support run book.
  • Communicate with users regarding application outages and upcoming events like releases andprojects.
  • Respond to end users within the timeframe dictated by the severity of the problem, document, and track (case histories, issues, and action steps).
  • Partner with development teams on release management and the Global support teamsto ensure quality support to our end users(New York / Montreal / London / Paris)

Qualifications

  • Bachelor's degree in computer science, Engineering, Finance orQuantitative Finance
  • At least 3years of relevant experience in a similar role
  • Good understanding ofRisk calculation and derivatives Pricing
  • Know the current US financial regulations (Dodd Frank, FINRA, FATCA Reporting, etc)
  • Unix / Linux, SQL
  • Autonomous, capable of prioritizing tasks and multi-tasking projects.
  • Team-oriented, client-focused, and open to different ideas / viewpoints.

    • Company's Benefits

    At Talan, we invest in our employees' well-being and empower them with benefits, including :

  • The annual salary range for this role is US$90,000 - US$110,000
  • 401(k) retirement plan with company matching
  • 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
  • 8 paid holidays + 5 sick days + 2 personal days per year
  • ?Company health, dental, and vision insurance plans + FSA
  • Voluntary STD and LTD
  • Commuter / transit benefits

    • All your information will be kept confidential according to EEO guidelines.

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    Front Office Support • New York, NY, US