Front Desk Associate

Job Description

Job Description

AoPS Academy is a program of Art of Problem Solving (AoPS), a global leader in K–12 advanced education. AoPS is on a mission to discover, inspire, and train the great problem solvers of the next generation. Since 2003, AoPS has trained hundreds of thousands of the country's top students through its online school, in-person academies, textbooks, and online learning systems. AoPS Academy offers unique problem solving curriculum at its in-person locations across the country as well as through the virtual campus.

As part-time front desk staff at our location in Lexington / Waltham, MA, you will answer phone calls and emails, warmly welcome both current and prospective students and their families, and act as the friendly face of AoPS Academy while classes are in session. Additionally, in this role you will support campus operations by helping take inventory, tidying up the facility, and assisting the full-time staff with other campus procedures to ensure things are running smoothly.

This is an in-person, part-time position at our Lexington campus. Front Desk hours are weekday afternoons / evenings and weekends during the academic year with Monday through Friday day shifts available during the summer. We are currently hiring for these academic year shifts : Monday and Tuesday : 2 : 30PM-8 : 30PM and Saturday from 1PM -7PM.

Job Responsibilities :

• Serve as campus receptionist; answer the phone, respond to voicemails, and pass on relevant information to the appropriate staff member
• Manage and respond to customer inquiries both by phone and email
• Maintain multiple calendars, schedule meetings and ensure everything is up-to-date
• Use internal database to generate reports and lists
• Data entry
• Provide admissions assistance as needed with consultation requests, scheduling, and post-consultation follow-ups
• Organize and prepare classroom and office supplies
• Supervise students between classes
• Perform light cleaning duties; assume responsibility for the organization, operation, and appearance of the lobby and front desk area
• Participate in occasional outreach / in-reach opportunities
• Other duties as assigned

Required / Preferred Knowledge, Skills, and Abilities :

Benefits :

About AoPS Academy

Please note that in order to be considered for this position you must be legally authorized to work in the US. We are unable to offer sponsorship, including STEM-OPT and H-1B.