Program Manager - AutomotiveZipRecruiter • Troy, MI, US
Program Manager - Automotive
ZipRecruiter • Troy, MI, US
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job_description.job_card.job_descriptionEnter all new job work orders in the system as received by our customers. Meet with customers for design reviews. Establish priorities on customer requests. Support customers on product launches and engineering changes. Customer engineering support, including design recommendations. Support customer on site for product launches and engineering changes. Manage team of engineers at Empire Electronics Honduras to comply with customer requirements. Assist with Master Production Schedule (MPS) and raw material authorization letters to start ordering material for future program launches. Review any problems to deliver parts to the customer on time. Plan for start of production (SOP). Provide financial analysis to launch within budget. Provide program launch readiness report. Manage team to plan for End of Production and start of Service part production. Evaluate program length and sales forecast. Review New Sales report with Production Scheduling team. Coordinate engineering change launches and review raw material inventory and obsolete analysis. Plan for End of Production and start of Service parts shipments. Coordinate scheduled product sorts and shipments of certified material to customers when we have quality concerns. Periodic visits at customer assembly lines and coordinate any potential improvements before launch phase. Coordinate sorting or rework activity at customers. Coordinate in-house sorts and reworks with sorting team. Coordinate for the return of defective parts back to Honduras for root cause analysis and follow up on tracking. Establish priorities on material certification to hit delivery dates. Manage to have all parts that present quality concerns On Hold. Manage customer scorecards and evaluate delivery performance, quality conformance and cost reduction projects (VAVE). Manage customer service engineers at Empire Electronics Honduras for prompt 8D response to customer expectations. Follow up the delivery of root cause analysis to the customer on time. Coordinate Quote Transfer meetings to review all material and labor involved in all new products. Make changes to quotes of material based on customer requirements and specification compliance. Work on requotes when the customer makes engineering changes to the products. Provide any VAVE suggestions on material to reduce cost on products. Work on cost breakdowns per customer requirements. Review prices of components and the vendors selected during the quoting process. Review processes that the part will go through during the manufacturing process to calculate labor. Coordinate work on the design of VI components for new products. Coordinate work on engineering changes per customer requirements and design improvements requested by molding department. Coordinate to evaluate tool design and cost. Evaluate and review capital equipment investment. Coordinate to do a design review and ensure compliance with customer and USCAR requirements. Coordinate request of all laboratory tests and develop DVP&R to send to customer. Coordinate review of all VI engineering changes. Bachelor's Degree in Engineering or related field 1-2 years experience in related field Automotive Industry experience required Bilingual speaking Spanish a PLUS
Overview
Empire Electronics is seeking a Program Manager to lead and manage all aspects of assigned customers in the automotive industry, with opportunities for growth and leadership.
Responsibilities
- Team Leader for the Customer Support team.
- Manage resources to ensure on time, on budget, job launch; ensure launch timing is consistent with customer expectations.
- Assign resources for all customer requests / expectations and follow up with the Customer Support team to completion.
- Provide requested reports to upper management with effective communication techniques.
- Prepare Weekly Program Management Report to present to the President and high-level manager at the manufacturing plant.
- Prepare Weekly New Sales Report to present to the CFO and Sales Account Managers.
- Prepare Weekly Launch Report to present to the CFO and Production Scheduling team to prepare for future SOPs and raw material purchasing.
- Monitor the Customer Support team for continuous improvement.
- Primary customer contact for commercial and engineering issues.
- Sales Support : make sales calls with Salesmen when necessary; seek new opportunities with customers; ongoing management of customer orders / monthly sales.
- Liaison between the plant and the customer to support plant and customer objectives.
Engineering
Production Scheduling
Quality
Quoting
Tooling
Qualifications
J-18808-Ljbffr
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