INFORMATION SYSTEMS ANALYST 3 - 10072025-71650

Job Information

State of Tennessee Job Information

Opening Date / Time10 / 07 / 2025 12 : 00AM Central TimeClosing Date / Time10 / 27 / 2025 11 : 59PM Central TimeSalary (Monthly)$4,562.00 - $6,825.00Salary (Annually)$54,744.00 - $81,900.00Job TypeFull-TimeCity, State LocationNashville, TNDepartmentTennCare

LOCATION OF (1) POSITION(S) TO BE FILLED : DIVISION OF TENNCARE, DAVIDSON COUNTY

The Division of TennCare is dedicated to providing our employees with a hybrid work environment. All TennCare positions have a combination of work from home and work in the office, which varies by position, department, and business need. You may review the specific expectations with our hiring team.

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Qualifications

Education and Experience : Graduation from an accredited college or university with a bachelor's degree and two years of professional level experience in any one of the following areas : (1) applications, systems, or network programming; or (2) systematic analysis of overall work processes for business or information systems; or (3) administratively managing business or information systems; or (4) teaching the methodology for analyzing or developing information systems.

OR

Substitution of Experience for Education : Professional-level experience in any one of the following areas may substitute for the required college degree on a year-for-year basis to a maximum substitution of four years : (1) applications, systems, or network programming; or (2) systematic analysis of overall work processes for business or information systems; or (3) administratively managing business or information systems; or (4) teaching the methodology for analyzing or developing information systems (one year of experience is equivalent to forty-five undergraduate quarter hours).

OR

Substitution of the Specific Associate's Degree for the Required Bachelor's Degree : Graduation from an accredited college or university with an associate's degree in business data processing (e.g., business data programming, business systems analysis, or computer accounting), management information systems, computer and information systems, computer servicing technologies, or other related field may substitute for the required bachelor's degree.

OR

Substitution of Graduate Coursework for the Required Experience : Any graduate coursework in management information systems, business data processing, business systems analysis, computer and information systems, or computer accounting may substitute for the required experience on a year-for-year basis to a maximum substitution of one year. (Thirty-six graduate quarter hours or a master's degree in the above fields is equivalent to one year of experience).

OR

One year of experience as an Information Systems Analyst 2, with the State of Tennessee.

Necessary Special Qualifications : None.

Examination Method : Education and Experience, 100%, for Preferred Service positions. For Executive Service positions, Minimum Qualifications, Necessary Special Qualifications, and Examination Method are determined by the appointing authority .

Overview

Under general supervision, is responsible for professional information systems analytic work of considerable difficulty in the analysis of various complex administrative, reporting, and statistical systems and the development of methods for adapting these systems to electronic data processing; and performs related work as required. This is the advanced working-level class in the Information Systems Analyst job series. An employee in this class independently designs or modifies components of an information system which has major fiscal impact for an agency. Work also involves instructing and orienting personnel on the proper methods to follow when using the system. This class differs from Information Systems Analyst 2, in that an incumbent of the latter either independently designs or modifies a low-cost information system or assists other members of a project team in the design or modification of an information system which has major fiscal impact for an agency. This class differs from Information Systems Analyst 4 in that an incumbent of the latter leads staff or works independently on the design, modification, or implementation of an information system which has major fiscal impact within divisional lines for an agency.

Responsibilities

• Assists in creating estimates for medium-sized projects, including development time, costs, and resources, and establishes the cost-effectiveness of approved systems.
• Analyzes data to troubleshoot issues, schedules project tasks, and ensures project goals are met within budget. Reviews system changes with stakeholders and advises on available options to develop or modify systems, including assessing commercially available products.
• Communicates effectively with outside vendors, representing the organization professionally. Discusses system requirements, security plans, and interfaces to ensure alignment with user needs and legal guidelines.
• Analyzes data to confirm proposed system requirements meet customer needs, conducts post-implementation audits, and defines discrepancies between proposed and actual system operation. Develops systems analysis packages and assists in evaluating vendor products.
• Develops specific performance goals, prioritizes tasks, and assists in estimating resource requirements, including manpower and equipment.
• Keeps supervisors informed of issues, writes project proposals, and communicates regularly with coworkers to share knowledge and provide updates.
• Develops and maintains technical documentation such as system models, user manuals, training materials, and program documentation. Prepares structured models of proposed systems and test scripts to ensure proper system functionality.
• Identifies efficiencies in coding and system operations, draws data flow diagrams, and assists in the preparation of feasibility studies and project proposals by researching innovative solutions.

Competencies (KSA's)

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