Business Administration Specialist (IT Consulting) | Albuquerque, NM

Job Description

Job Description

Salary :

PLEASE NOTE : THIS POSITION IS ONLY AVAILABLE TO APPLICANTS LIVING IN ALBUQUERQUE, NM AND SURROUNDING AREAS. REGULAR ON-SITE PRESENSE IS REQUIRED.

Position Overview :

The Business Administration Specialist ensures payroll and HR administration runs smoothly, supports invoicing / receiving to free up procurement resources, maintains PSA software platform data accuracy, resolves operational anomalies, manages government contract reporting, and handles office / vendor administration.

This is not a purely clerical role - the successful candidate will receive intensive training during their first 90 days to learn our systems, processes, and cross-department workflows. Once trained, they will be expected to proactively identify when something doesnt look right in orders, tickets, projects, or HR / payroll processes, and take the appropriate steps to correct it or escalate as needed.

90-Day Intensive Training Plan

The first three months will be focused on mastering systems, processes, and cross-department workflows to build the foundation for spotting and resolving issues.

• ConnectWise PSA Complete all formal ConnectWise University training modules relevant to the role, including advanced functionality for Manage PSA and CPQ.
• Process Mastery

Read all current documented processes.

What will your role involve?

Operational Anomalies. This role will encounter exceptions that are unpredictable in nature and occur wherever operational processes deviate from the documented standard. Examples include :

The ability to recognize these issues depends on deep familiarity with our systems and processes, which will be developed through training.

Top Priorities :

To be most successful, you should possess traits including :

Required Qualifications

Preferred Qualifications

In addition to applying to this vacancy, candidates must also complete this 10-minute survey : https : / / go.cultureindex.com / p / jYJLf2V2YxC21A