Inbound / Outbound Supervisor
The Inbound / Outbound Supervisor is responsible for overseeing daily receiving and shipping operations to ensure accurate, timely, and efficient movement of goods within DAISO USA's distribution center. This role leads a team of warehouse associates, monitors inventory transactions, and enforces safety and operational standards to meet productivity and service goals.
Key Responsibilities :
- Supervise and coordinate all inbound receiving and outbound shipping processes
- Ensure timely unloading, staging, picking, packing, and shipping of products
- Oversee putaway and stock rotation in collaboration with inventory and replenishment teams
- Communicate with vendors, carriers, and internal departments to resolve discrepancies and support workflow
- Train, coach, and schedule warehouse staff across multiple shifts
- Monitor team performance, enforce standards, and support corrective actions when necessary
- Utilize Warehouse Management Systems (WMS) to track inventory movement and maintain accurate documentation
- Conduct routine cycle counts and ensure inventory accuracy
- Enforce safety protocols in accordance with OSHA and DAISO policies
- Maintain a clean, organized, and safe warehouse environment
- Participate in incident investigations and ensure corrective actions are implemented
Qualifications :
High school diploma or GED (preferred)35 years of warehouse experience, with 2+ years in a supervisory or lead capacityKnowledge of inbound and outbound logistics operationsFamiliarity with WMS, RF scanning, and shipping systemsExperience operating forklifts or warehouse equipment (certification preferred)Strong communication, leadership, and organizational skillsAbility to multitask and make decisions in a fast-paced environmentPhysical Requirements :
Ability to lift, carry, push, and pull up to 40 lbsFrequent standing, walking, bending, and reachingAbility to work in warehouse conditions with variable noise, dust, and temperature levelsWork Environment :
Indoor distribution center settingShift-based schedule; weekend and evening availability requiredRegular interaction with warehouse teams, leads, and external partners