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Life Enrichment Specialist

Life Enrichment Specialist

27C- GRACE MANAGEMENT INCChicago, IL, US
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Job Description

Job Description

Pay $75,000 - $85,000 / year

This is a 100% travel position with a 10 / 4 schedule - 10 days on with 4 days off per cycle

About Grace Management, Inc.

Grace Management, Inc. is a national leader in senior living, managing communities across the country that offer independent living, assisted living, and memory care. We’re proud to foster a people-centered culture rooted in compassion, connection, and service. At Grace, you’re more than an employee — you’re part of a team dedicated to making a meaningful difference in the lives of residents and their families every day.

Why Grace Management?

Our tagline says it all : It’s not like home. It is home. We’re a mission-driven company dedicated to creating meaningful experiences for residents, families, and team members — and we’re looking for someone who can help bring that story to life in a bold and innovative way. We believe the quality of our communities starts with the people who support them, which is why we’re committed to help nurture a strong sense of belonging and professional growth.

Full-time benefits include :

  • PTO (Paid Time Off) and Holiday Pay : Take advantage of paid time off to maintain a healthy work-life balance.
  • Daily pay : Get paid daily, providing you with financial flexibility and control over your earnings.
  • Health / Dental Insurance
  • 401K with employer match : Plan for your financial future with our 401k program.
  • Life Insurance : Company paid life insurance
  • Short and long-term disability : Financial security while you recover from an injury that puts you out of work
  • Referral Bonuses : Refer qualified candidates and earn rewards
  • Tuition Reimbursement : Invest in your education with our support
  • Employee Assistance Program : Connecting our employees with resources for handling personal challenges

Summary of Duties of the Life Enrichment Specialist

The Life Enrichment Specialist is a full-time travel position responsible for providing on-site leadership support to Grace Management, Inc. communities by filling open Life Enrichment and Village Program leadership roles on assignment. This position ensures consistency in programming, hospitality excellence, and resident engagement during times of transition, vacancy, or performance improvement. The Specialist will work in collaboration with the Resident Experience team to uphold company standards, mentor Life Enrichment Directors and Village Program Life Enrichment Managers, and provide training and stabilization support across the portfolio.

Essential Functions of the Life Enrichment Specialist

  • Serve as an interim Life Enrichment Director or Village Program Life Enrichment Manager during community vacancies, transitions, or leadership changes, ensuring a seamless continuation of engagement programs.
  • Travel to communities nationwide, providing hands-on leadership, training, and mentorship to Life Enrichment teams.
  • Demonstrate full understanding and support of the Grace Management, Inc. mission, policies, and hospitality standards, ensuring consistent compliance and service excellence.
  • Partner with the Vice President of Resident Experience to implement life enrichment initiatives, training programs, and engagement standards.
  • Support the Resident Experience team with facilitation of national training sessions and engagement-focused initiatives.
  • Provide mentoring and onboarding for new Life Enrichment Directors and Village Program Life Enrichment Managers, modeling professionalism and leadership.
  • Deliver virtual and on-site Vibrant Living orientation and ongoing training, ensuring high adoption across all communities.
  • Conduct community visits to observe operations, audit training compliance, assess engagement KPIs, and provide performance coaching.
  • Offer temporary leadership coverage during acquisitions, transitions, or special projects to stabilize programming and maintain a strong engagement culture.
  • Support development of action plans based on resident survey results and follow through on improvement initiatives.
  • Collaborate cross-departmentally with Sales and Dining teams to deliver integrated lifestyle experiences.
  • Assist in developing tools, templates, and best practices to enhance the delivery of engagement, hospitality, and life enrichment standards company-wide.
  • Demonstrates support of the Grace Management, Inc. mission (by actions and attitude), policies and procedures, and assures consistent compliance.
  • Support Resident Experience standards for Grace Management, Inc., working directly with corporate and community leaders to optimize department performance.
  • Supports Vice President of Resident Experience in development and implementation of life enrichment initiatives, training plans, and life enrichment standards.
  • Demonstrate exceptional command of the technology necessary to deliver virtual content and engagement on an enterprise scale.
  • Participates in operations team calls to remain updated on company / community information and to provide updates on life enrichment, memory care and hospitality and engagement initiatives in collaboration with the Resident Experience team.
  • Work with the Director of Hospitality and Engagement on the resident survey action planning process and completion of plan initiatives.
  • Participates in interviewing new Life Enrichment Directors, Life Enrichment Coordinators, or Village Program Life Enrichment Managers as requested.
  • Support the onboarding and coaching of Life Enrichment leaders (LEDs, LECs, and VPLEMs) across all levels of care as requested and assigned.
  • Assist with the implementation of quarterly engagement campaigns, holiday programming, and corporate initiatives.
  • Monitor resident engagement KPIs and provide follow-up coaching and support as needed.
  • Assist with the development and refinement of tools, documentation templates, and best practices for resident engagement, hospitality, and life enrichment.
  • Ensure programming culture is maintained and enhanced during times of change.
  • Partner with community and divisional leadership to align expectations during onboarding.
  • Non-Essential Functions of the Life Enrichment Specialist

  • Participates in projects or committees, as assigned.
  • Performs other duties, as requested.
  • Stay informed on industry trends and innovation in engagement and programming
  • Knowledge, Skills, Abilities, and Experience

  • Bachelor’s degree in Gerontology, Recreation Therapy, Human Services, or related field preferred
  • Minimum of High School Diploma or GED equivalent and five years of relevant senior living community management experience or comparable post-high school education which may include vocational or college education; and three years of relevant multi-site senior living community management experience with proven leadership and management skills.
  • Prior experience with Life Enrichment and Hospitality.
  • Ability to travel full time (100%) to support community needs.
  • Valid Driver’s License and a driving record that meets the requirements of Grace Management, Inc. insurance carrier.
  • Ability to accomplish goals and tasks by motivating others
  • Ability to read, write and speak English.
  • Excellent computer skills including : Windows, Office, Word, Excel, Outlook, internet based and property management programs.
  • Solid ability to interact and build relationships.
  • Demonstrate competence in oral and written communication.
  • Must be organized, attentive to detail, and possess a positive, friendly and professional demeanor.
  • Exceptional grammatical and writing skills, proficient with email process and etiquette.
  • Must have the interpersonal skills to work with various levels of people, associates, and residents.
  • Be in good physical health and free of communicable diseases.
  • Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift / carry up to 40 pounds.
  • Adhere to and carry out all Grace Management, Inc. policies and procedures
  • There is no greater way to elevate your career than by contributing your passion and skill to a senior living community. Grace Management, Inc. is committed to helping nurture a sense of belonging by helping you grow professionally. The quality of our communities is determined by the quality of our employees.

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    Life Enrichment Specialist • Chicago, IL, US

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