Code Enforcement Inspector I / II
The City of San Jose's Department of Planning, Building, and Code Enforcement serves to ensure the orderly and safe development of private properties, compliance with all applicable building, zoning, and quality of life ordinances and regulations, and to promote healthy and safe community standards.
The City of San Jose is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San Jose is committed to offering reasonable accommodations to job applicants with disabilities.
The primary goal and objective of the Code Enforcement Division is to work, in conjunction with property owners, business owners, and residents, to promote and maintain the health, safety, and quality of life for all neighborhoods, by facilitating compliance with City Municipal Codes and standards on private property.
The Code Enforcement Division ensures private properties are in compliance with building, zoning, substandard housing, blight, and other various Municipal Codes through outreach, education, inspection, and administrative enforcement by way of the following activities annually :
- Conducting approximately 8,300 residential inspections within 1,760 multiple-housing buildings
- Responding to and resolves approximately 3,300 General Code cases
- Performing annual inspections of approximately 1,100 local businesses within the special programs categories
- Responding to approximately 8,700 customer phone calls
The Planning, Building, and Code Enforcement Department is currently recruiting to fill multiple Code Enforcement Inspector (CEI) I / II positions in the Code Enforcement Division. The Code Enforcement Division is responsible for monitoring and enforcing a variety of codes and ordinances in support of City departments in order to ensure compliance with City codes and standards on private property.
The Code Enforcement Division is also responsible for providing information on City regulations to homeowners, business and community groups to enhance and preserve the quality of neighborhoods and businesses. Code Enforcement Inspectors are held to high ethical standards to ensure integrity within the code enforcement process and must demonstrate excellent customer service to the community.
Duties and responsibilities include :
Perform inspections and complaint investigations of moderate difficulty involving code violations on residential, commercial, industrial, vacant, or other private property to ascertain and gather facts related to applicable ordinances, codes, laws, rules, and regulations, and determine and institute proper enforcement action with conclusive results.Perform a variety of technical field and office work associated with the enforcement of municipal and other related codes including complaint investigations involving code violations on residential, commercial, industrial, vacant, or other private property in order to determine and institute proper enforcement action and achieve conclusive results.Issue administrative citations and notices. Research and prepare cases for review by quasi-judicial board. Utilizes administrative remedy process to conduct enforcement. May participate in civil proceedings.Issue administrative citations and notices for violations of City and State codes; research and prepare cases for review by quasi-judicial board. Utilizes administrative remedy process to conduct enforcement, compile case files for public hearings and court proceedings; prepares and present cases during public hearings. Participate in civil proceedings on behalf of the City as necessary.Manage caseload and related tasks; respond timely and in compliance with internal procedures, policies, and target inspection response times.Respond to public inquiries and complaints related to City code enforcement activities by understanding, interpreting, and explaining ordinances, codes, laws, rules, and regulations to customers, residents, community groups, agencies, businesses, and other entities; analyze and recommend appropriate solutions to problems; participate in community meetings or events as well as make presentations.Prepare notices, orders, reports, and correspondence for review and approval by supervisor; prepare and maintain a variety of records, reports, logs, memoranda, and files related to field and office investigations and activities.Minimum qualifications include :
Two (2) years of undergraduate course work from an accredited college or university (equivalent to 60 semester units or 90 quarter units)Two (2) years of experience serving the public in enforcement, inspection or investigation of local, state, or federal codes and / or regulations in areas such as housing, building, zoning, environmental, vehicle and penal codes or a similar field.Other qualifications include :
Job Expertise - Demonstrates knowledge of and experience with applicable professional / technical principles and practices, and enforcement / inspection of local, state, and federal codes and regulations; ability to perform routine inspection, investigation, and enforcement of applicable codes and ordinances of an environmental, blight, zoning, housing, solid waste, building construction, land use, and sign enforcement nature; ability to perform routine arithmetic calculations.Coaching - Provides guidance, opportunities and motivation to develop and strengthen knowledge, skills, and competencies to improve employee's capabilities.Conflict Management - Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people, by presenting the facts, analysis, and conclusions or solutions that show command of content and perspectives and interests of the audience.Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.Meeting Ethical Standards - When confronted with ethical dilemmas, acts in a way that reflects relevant law, policy and procedures, agency values, and personal values.Multi-Tasking - Can effectively handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and / or current position(s)Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcomeTeamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts.