Waiter / Waitress

Job Description

Job Description

POSITION SUMMARY : Waiter / Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. The Waiter / Waitress should be polite with guests and make sure they enjoy their meals. Waiter / Waitress should be a team player and be able to effectively communicate with Kitchen Staff to make sure orders are accurate and delivered promptly.

JOB RESPONSIBILITIES :

• Presents menu, answers questions, and makes suggestions regarding food and service.
• Enters food / beverage orders in computer.
• Garnishes and decorates dishes / beverages preparatory to serving.
• Brews coffee, portions desserts, and performs other services as determined by the Dining Room Manager or Host / Hostess.
• Observes guests to respond to any additional requests and ensure satisfaction of meal / beverage.
• Clears and resets tables at conclusion of each course. Clears all items from table according to course being served.
• Ensures stations are kept neat and organized at all times.
• Responsible for all side work to be complete and checked before opening and closing – must be checked by the host / hostess or dining room manager.
• Assists in set-up of bar, filling ice bins and setting up liquor bottles on shelves.
• Assists in replenishing salad bar.
• Waits on tables in the Mahogany Lounge and breezeway.
• Totals bill and accepts payment.
• Responsible for shift report and tipping the appropriate staff members in accordance to the minimum set.

REQUIREMENTS :

SCHEDULE REQUIREMENTS :

PHYSICAL DEMANDS :