Fast & Fresh Clerk

Fast & Fresh Clerk

Provides prompt, efficient and friendly customer service. Operates cash register accurately and scans product. Ensures cleanliness of store, quality and quantity of product, and tends to supply needs in the store and at the pumps.

Core competencies include partnerships, growth mindset, results oriented, customer focused, and professionalism.

Accountable and reports to : District Store Director, Store Manager, Assistant Manager of; Store Operations, Perishables, and Health Wellness Home; Fast & Fresh Department Manager; Assistant Fast & Fresh Department Manager.

Primary duties and responsibilities include :

• Provides prompt, efficient and friendly customer service.
• Smiles and greets customers in a friendly manner.
• Assists customers by escorting them to products, securing products, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks to enhance the shopping experience.
• Answers the telephone promptly and provides friendly, helpful service.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Operates cash register accurately and scans product.
• Redeems promotional coupons, food stamps, and completes credit-card charge transactions.
• Places merchandise in bags or boxes and gives packages to customers.
• Assists with inventory of the department.
• Receives and checks in delivered merchandise and places in appropriate storage area.
• Ensures proper maintenance of lot.
• Fills outside towel holders, and replenishes or refreshes window washer fluid.
• Removes trash inside and out in a timely manner.
• Checks in product, puts product away, and may review invoices.
• Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
• Cleans but not limited to registers, restrooms, break room; backroom, sweeps and mops the floor, and tends to supply needs.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

Secondary duties and responsibilities include :

Knowledge, skills, abilities, and worker characteristics include : ability to solve practical problems, interpret instructions, do arithmetic calculations, file, post, and mail materials, copy data, interview to obtain basic information, guide people, and provide basic direction.

No education or experience requirements.

Physical requirements include : ability to perform medium work, visual requirements, and ability to perform physical activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working conditions include : exposure to temperature extremes and dampness, possible equipment movement hazards, electrical shock, and exposure to cleaning chemicals and solvents. This is a fast paced work environment.

Equipment used to perform job includes : telephone, fax, copier, pallet jacks, garbage disposal, trash compactor, cardboard compactor, box cutter, knives, computer, calculator, frozen juice machine, coffee maker, cash register, and gas pumps.

Has daily contact with customers, co-workers, suppliers / vendors, and the general public.