Investigator- Atlanta

Investigator - Atlanta

Job Summary :

Conduct investigations, interview witnesses, complainants, and persons of interest to obtain information relevant to the investigation. Collect evidence in a systematic manner using established investigative methods and techniques. Request and review appropriate medical records and other data / records from a variety of sources. Coordinate investigations with other agencies as needed. Keep accurate, detailed and organized investigator notes that reflect records reviewed, interviews, and a history of the case being investigated. Maintain a level of understanding and familiarity with the applicable rules and regulations, policies, provider manuals, etc. sufficient to perform the assigned duties and responsibilities. Develop investigation reports that accurately, clearly, and thoroughly draw conclusions based upon evidence, testimony, policy, rules, regulations, etc. Provides technical support to the provider regarding deficiencies identified in an investigation. Accurate, thorough, and timely entry of data into multiple databases. Develop and maintain positive working relationships and communicate effectively with providers and other stakeholders, including other DBHDD offices and divisions. Project a professional image through in-person, phone, and electronic communications. Plan and prioritize workload to meet day to day needs. Read, screen, and respond to correspondence in a timely manner. Communicate effectively with internal and external stakeholders. Identify and prioritize critical issues within identified parameters. Use sound judgment to respond appropriately to internal and external contacts. Independently establish and monitor deadlines to ensure timeliness. Execute high quality customer service by anticipating customer needs, providing services accurately, in a respectful and timely manner, and establishing and maintaining effective contact and follow through with customers. Collaborate and work effectively as a team member. Assist with projects as needed. Participates in team meetings and attend trainings. Travel statewide as needed.

Preferred Qualifications

• Registered Nurse

For benefits information, please visit : https : / / careers.dbhdd.ga.gov / why-dbhdd /

Employment Requirements To ensure the safety and wellbeing of our employees, individuals and communities we serve, certain positions within DBHDD may require evaluations, vaccinations, professional licensure and certifications. Licenses must be current and enable providers to practice within the State of Georgia.

The following are a listing of evaluations and vaccinations that may be required for employees, including those not involved with direct care :

DBHDD is an Equal Opportunity Employer It is the policy of DBHDD to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process.

This position is subject to close at any time once a satisfactory applicant pool has been identified. FOR THIS TYPE OF EMPLOYMENT, STATE LAW REQUIRES A NATIONAL AND STATE BACKGROUND CHECK AS A CONDITION OF EMPLOYMENT.

High school diploma / GED and four (4) years of job-related experience; or two (2) years of experience required at the lower level Complnc Specialist 2 (RCP061) or position equivalent. Note : Some positions may require a certification or licensure. Note : Some positions may require a valid driver's license.