Job Title
Work Location : Mount Laurel, New Jersey, United States of America
Hours : 40
Pay Details : $58,760 - $88,400 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business : Financial Crimes & Fraud Mgmt
Job Description : Depth & Scope :
- Experienced working professional role providing services, advisory or processes / program support
- Requires experienced, conceptual and practical knowledge within respective area and knowledge of broader related areas
- Accountable for own work and sometimes others; acts as an escalation point or knowledge resource for others in their own area
- Leads projects or work streams within broader projects with moderate risk and may be accountable for ongoing activities, processes and functional programs
- Works within broad guidelines / policies and independently performs tasks from end to end
- Work performed under minimal management guidance and supervision
Education & Experience :
Undergraduate degree or relevant professional certifications, designations, or equivalent required3+ years relevant experienceCustomer Accountabilities :
Conducts investigative analysis by collecting, assessing, and collating case file information for both internal and external fraud investigations.Conducts data analysis, manipulation and interpretation looking for patterns and anomaliesInitiates investigations and / or responds to emergencies such as robberies, burglaries, and bomb threatsRepresents the company at court appearances, and other bank functions requiring the presence of securityAssists with processing court orders (subpoenas) related to criminal and civil actionsAssists and coordinates bank robbery investigations with various law enforcement agenciesInvestigates workplace violence, misuse of position, forced balancing and any other occurrence involving possible violationsPrepares and delivers fraud detection / loss prevention training or updates to Bank Employees or other agencies as assignedShareholder Accountabilities :
Prioritizes and manages own workload to meet service level requirements for service and productivityConsistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriateIs knowledgeable of practices and procedures within own area of responsibility and keeps abreast of emerging trends for own functional areaProtects the interests of the organization identifies and manages risks, and escalates non-standard, high risk transactions / activities as necessaryConducts reporting and / or meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs / policies / practicesMay maintain appropriate project records, databases and information; reports to management and others on project status and updatesMonitors service, productivity and assesses efficiency levels within own function and implement continuous process / performance improvements where opportunities existAcquires and applies expertise in the discipline, provides guidance, assistance and direction to othersIdentifies, recommends and effectively executes standard practices applicable to the disciplineAdheres to internal policies / procedures and applicable regulatory guidelinesKeeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impactsMaintains a culture of risk management and control, supported by effective processes in alignment with risk appetiteMay lead work streams by acting as a project lead for small scale projects / initiatives in accordance with project management methodologiesEmployee / Team Accountabilities :
Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues / points of interestSupports the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unitKeeps current on emerging trends / developments and grows knowledge of the business, related tools and techniquesParticipates in personal performance management and development activities, including cross training within own teamKeeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activitiesContributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and / or guidance as appropriateContributes to a fair, positive and equitable environment that supports a diverse workforceActs as a brand champion for your business area / function and the bank, both internally and / or externallyPhysical Requirements :
Never : 0%; Occasional : 1-33%; Frequent : 34-66%; Continuous : 67-100%
Domestic Travel OccasionalInternational Travel NeverPerforming sedentary work ContinuousPerforming multiple tasks ContinuousOperating standard office equipment - ContinuousResponding quickly to sounds OccasionalSitting ContinuousStanding OccasionalWalking OccasionalMoving safely in confined spaces OccasionalLifting / Carrying (under 25 lbs.) OccasionalLifting / Carrying (over 25 lbs.) NeverSquatting OccasionalBending OccasionalKneeling NeverCrawling NeverClimbing NeverReaching overhead NeverReaching forward OccasionalPushing NeverPulling NeverTwisting NeverConcentrating for long periods of time ContinuousApplying common sense to deal with problems involving standardized situations ContinuousReading, writing and comprehending instructions ContinuousAdding, subtracting, multiplying and dividing ContinuousThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are : TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals.
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