Customer Service Representative

A company is looking for a Customer Service Call Center Representative.

Key Responsibilities

Handle inbound calls from customers in a Call Center environment while delivering quality service

Prepare documents as needed to fulfill customer requests and educate customers on policy terms

Maintain accurate customer account information and place outbound calls as necessary

Required Qualifications

High School graduate or equivalent, 18 years or older

Bilingual in Spanish preferred

Previous telephone customer service experience preferred

Ability to perform accurate data input into various software

PC skills including knowledge and use of MS Office (Excel, Word, Windows, etc.)