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Technical Product Manager - Marketing Cloud (Salesforce)

Technical Product Manager - Marketing Cloud (Salesforce)

Stand 8USA, California, Universal City
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STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India.

Our Solutions team is seeking an experienced Technical Product Manager for Marketing Cloud within the Salesforce Enablement team. The Technical Manager holds a critical role in identifying feature requirements, outlining the team's technical vision, and converting these elements into a comprehensive backlog for the development team. This individual is charged with providing technical leadership, fostering innovation, and assuring successful execution of requirements. Additionally, this role entails managing external SaaS providers to amplify our technical capabilities. The role demands a fusion of deep technical expertise, superior execution skills, and exceptional communication abilities to collaborate with cross-functional teams.

As a Technical Manager, you will be responsible for architecting, developing, and maintaining Salesforce solutions to meet business objectives. You will lead technical discussions, mentor developers, ensure best practices, and optimize platform performance. The role requires a deep understanding of Salesforce architecture, integrations, and development best practices. You will be on lean team, with only 2 offshore developers for additional support. The expectation is that you are able to take requests and requirements from the marketing team, Project Manage and execute these requests end-to-end within the Market Cloud platform.

We have a direct connection with our stakeholder and are setting up interviews immediately. The consultant must be able to commute to an office location, once a month or quarter, for key meetings but will primarily work remote within commutable distance to once the following offices : New York Tri-State (NY, NJ, CT), or Los Angeles. If you're looking to grow within a global entertainment company and let your Salesforce experience shine, we look forward to hearing from you!

Key Requirements :

  • 5+ years of Salesforce platform experience, with at least 4+ years in Marketing Cloud.
  • Proven track record of leading Salesforce implementations, migrations, and integrations.
  • Deep knowledge of Salesforce Marketing Cloud modules (Journey Builder, Email Studio, Mobile Studio, Automation Studio).
  • Hands-on experience with Salesforce APIs (SOAP, REST), and hands-on development experience with AMPScript, Java Script, HTML, CSS, SQL Queries in Marketing Cloud.
  • Progressive experience coding and reviewing code
  • Proven experience leading and mentoring a technical team
  • Regularly contribute as a hands-on senior developer in development, automation, testing, and environment / release management activities
  • Experience with Agile software development methodology
  • High-Level presentation experience (PowerPoint, Excel)
  • Troubleshooting / Root Cause Analysis for incident management
  • Project management : budgeting / estimations
  • Ability to work with Business Team members and providing technical direction for solutions of requirements
  • Excellent problem-solving and analytical skills.
  • Strong communication and stakeholder management abilities.
  • Ability to lead cross-functional teams and mentor junior staff.
  • Current knowledge of scripting and programming languages, various business applications, state of the art technology and current trends in the computer industry.

Key Responsibilities :

  • Configure and customize Salesforce Marketing Cloud (e.g., Journey Builder, Email Studio, Mobile Studio, Automation Studio).
  • Develop and oversee integrations with external platforms (CRM systems, ERP, websites, mobile apps, etc.) using APIs, ETL tools, and Marketing Cloud Connect.
  • Lead the architecture, design, and implementation of Salesforce Marketing Cloud solutions.
  • Create scalable, flexible, and high-performing architectures that meet business and technical requirements.
  • Design data models, integration patterns, API strategies, and automation workflows across Marketing and Service operations.
  • Conduct audits of existing Salesforce orgs and recommend optimizations.
  • Research and propose new Salesforce features, AppExchange apps, or emerging technologies to enhance marketing and service operations.
  • Design scalable customer engagement strategies including personalization, segmentation, and automation journeys.
  • Ensure Salesforce solutions comply with security, privacy regulations (like GDPR, CCPA), and organizational policies.

    • Benefits

  • Medical coverage and Health Savings Account (HSA) through Anthem
  • Dental / Vision / Various Ancillary coverages through Unum
  • 401(k) retirement savings plan
  • Paid-time-off options
  • Company-paid Employee Assistance Program (EAP)
  • Discount programs through ADP WorkforceNow

    • Additional Details

    The base range for this contract position is $105,000 - 135,000 / per year, depending on experience. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Qualified applicants with arrest or conviction records will be considered

    About Us

    STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.

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    Technical Product Marketing Manager • USA, California, Universal City