Housekeeping Supervisor

Housekeeping Supervisor

AvantStay is a leading tech-enabled short-term rental company focused on delivering unforgettable experiences. We are experiencing rapid growth in the short-term rental industry and are seeking a detail-oriented Housekeeping Supervisor to join our dynamic team. This position plays a key role in ensuring that our properties maintain the highest standards of cleanliness and overall guest satisfaction.

The Housekeeping Supervisor will oversee and coordinate the daily operations of the housekeeping team in our properties. The primary responsibility is to ensure the right processes are followed, maintain cleanliness, uphold standards, and support the housekeeping staff in their duties. This is an exciting opportunity for a proactive individual who enjoys working in a fast-paced, collaborative environment.

Responsibilities

• Coordinate and supervise the assignment of housekeeping tasks and ensuring that all cleaning schedules are met.
• Conduct inspections of guest rooms and public areas to ensure cleanliness and adherence to brand standards.
• Provide consistent feedback and ongoing coaching to on-site Housekeeping Vendors to enhance performance and service delivery.
• Collaborate with the Housekeeping Vendor Management team to optimize scheduling and labor management.
• Manage inventory of cleaning supplies, linens, and toiletries, ensuring stock levels are maintained.
• Respond to guest inquiries and concerns, ensuring prompt resolution and high satisfaction.
• Assist in developing weekly cleaning SOPs.
• Handle any necessary administrative tasks, including report preparation on cleanliness standards and team performance.
• Foster a positive working environment within the team, encouraging open communication and collaboration.
• Light Housekeeping Duties as needed.