Consultant, Sales and Service (USA Hockey) (Plymouth)

Consultant, Sales And Service (USA Hockey)

Playfly Sports is looking for a Consultant, Sales & Service to join our team in Plymouth, MI at USA Hockey Arena.

Consultant, Sales & Service will perform outbound sales calls as well as assist in the strategizing of season ticket sales, packages, group outings and gameday themes and promotional nights. These calls will be supplemented with email marketing, face-to-face presentations and in-arena / stadium tours. Day-to-day leadership and mentoring of this position will be provided by Playfly Aspire Leadership. Additional duties include handling all forms of inbound communication and being able to address and answer all questions, comments, or concerns, conducting onsite and offsite appointments, and attending season ticket member events for all ticketed events. Day-to-day leadership and mentoring of this career growth-oriented sports sales development program will be provided by the university and Aspire Leadership Team. The Consultant, Sales & Service will receive the tools, programs, and systems necessary to BE GREAT.

What You'll Accomplish

• Perform stadium tours, on-site presentations, outbound calls and service inbound calls for USA Hockey Arena for all events.
• Meet or exceed sales goals while exceeding client expectations and providing superior customer service
• Assist with recruiting, hiring, and training the internship group
• Grow sales portfolio continuously by attracting additional business leads
• Facilitate season ticket member upgrades and additional seat requests
• Maintain records of all prospects and customers within Ticketing / CRM database
• Make a minimum of 60 phone calls daily
• Contact local businesses and individuals via phone, in-person appointments and networking events to sell season tickets, suites, partial plans, and group ticket plans
• The candidate will be accountable for certain levels of outbound sales activity (executed / scheduled) and daily goals
• Work home games, performing various ticket sales and service duties as assigned and agreed upon with FRMC Leadership
• Set and execute out of office and arena tour appointments to grow relationships and revenue within the current fan base
• Other job-related duties as assigned

What You'll Bring

Travel, Lifting, Physical Requirements

Compensation

The pay range for this role is $32,000 to $40,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

What We Do

Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms. Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at playfly.com

What We Stand For

At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it's just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve.

EEOC & Diversity Statement

Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Accommodations

Playfly Sports is committed to the full inclusion of all qualified individuals, and as part of this commitment, Playfly Sports will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact recruiting@playfly.com.

We are unable to sponsor or take over sponsorship of an employment visa for this role at this time.