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Housekeeping Supervisor- The Sitio Boutique Hotel at Atlantic Park

Housekeeping Supervisor- The Sitio Boutique Hotel at Atlantic Park

Commonwealth Lodging Management LLCVirginia Beach, VA, US
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Job Description

Job Description

YOUR NEXT DESTINATION AWAITS

Careers at Commonwealth Lodging

Top Notch Talent + World Class Hospitality

We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management.

Core Values : Team First, Own It, Relationship Oriented, Professionalism, Integrity / Honest

Overview : Lead and manage the housekeeping team to ensure a clean, organized, and welcoming environment that meets Surfrider standards while fostering a positive, professional atmosphere.

Key Responsibilities :

  • Communicate effectively across all departments, maintaining harmony and professionalism.
  • Manage daily work schedules, room allocations, and team assignments for efficiency and timely room readiness by 3 PM check-in.
  • Verify quality and performance, supporting team members and exceeding resident needs.
  • Personally clean rooms and spaces when needed to ensure prompt completion.
  • Inspect rooms, common areas, and public spaces to maintain cleanliness, safety, and presentation standards.
  • Conduct routine property walks to ensure all areas meet brand standards and guest expectations.
  • Recruit, interview, and train new housekeeping staff, building partnerships for candidate sourcing.
  • Manage inventory, supplies, equipment, and maintain budget within ownership guidelines.
  • Report maintenance issues to GM and collaborate with the Front Desk on room status and readiness.
  • Conduct monthly asset inspections, develop improvement plans, and track inventory levels.
  • Gather feedback from Front Desk, GM, and ownership to continuously improve service and organization.
  • Advise on operational organization, equipment, and efficiency improvements.
  • Perform other duties as assigned.

Skills :

  • Demonstrated strong guest service, problem solving and decision making skills
  • Demonstrated energetic, self- -motivating and a "can do" positive attitude
  • Proficiency in English and Spanish (written and oral)
  • Proficiency with Microsoft Office (Word, Excel) and Housekeeping PMS System on Mac and PC
  • Demonstrated ability to manage conflict / resolution, stress and time management
  • Meticulous attention to detail, motivational skills, verbal communication skills, written communication skills and
  • Physical Requirements :

  • Exert physical effort in lifting / transporting at least 25 pounds.
  • Push / pull carts and other equipment up to 100 pounds.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, listening, and hearing ability and visual acuity.
  • Work environment-all areas of the hotel, surf park, and restaurant. This job involves working under variable temperature conditions and noise levels, in indoor and outdoor settings.
  • Must be able to stand and exert well-paced mobility for lengthy periods of time.
  • Qualifications :

  • Previous Housekeeping experience in a similar luxury environment required
  • High school degree or equivalent
  • Minimum of three years of housekeeping experience
  • Minimum of two years of experience in this role or a similar leadership role
  • Ability to be flexible with work schedule including nights, weekends and holidays as needed
  • Reading, writing and oral proficiency in the English language. Bi-lingual a plus
  • Must possess the ability to make independent decisions, follow instructions and to accept constructive criticism
  • Must possess leadership ability and the willingness to work harmoniously with staff, management, vendors and guests
  • Multitask, organize and prioritize tasks on an hourly and daily basis
  • Work well under time constraint- clear thinking and remaining calm
  • Maintains a positive disposition and adaptable mind set
  • Perform job duties with attention to detail, speed and efficiency
  • Adapt to workload based on hotel occupancy
  • Maintain confidentiality of guest and hotel information
  • Responsible for knowing and abiding by all departments, Commonwealth Lodging Management, and hotel policies and procedures. As well as all brand standards, policies, and procedures.
  • This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position.
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    Housekeeping Supervisor • Virginia Beach, VA, US

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