Chief of Staff

Chief of Staff

Kickoff is an AI-enabled wellness super app and coaching service. Our mission is to give everyone in the world access to life-changing healthy habit formation, so they can live healthier, happier lives. We consolidate all things wellness in one place - from exercise to nutrition to sleep and mindfulness - and deliver personalized recommendations daily via a dedicated human coach. Clients get the best possible programming and stick with it due to the accountability of their coach. We're helping the world shift to a more preventive approach to health.

The Role

The Product and Business Operations-focused Chief of Staff will work closely with Kickoff's CEO on the biggest opportunities and problems facing the company. This individual will help chart the high level direction of the company and roll up their sleeves to get things done across an array of domains, with a focus on product, business operations, and analytics. It's a founder-type role that will give you the chance to understand what it takes to scale a startup and find product-market fit with new products. This role comes with a lot of responsibility and is not for everyone - it is for someone who wants to scale a world-changing product and learn what it takes to manage a high performing organization.

Responsibilities

• Own ambitious projects related to growth and user experience, combining product management and operations to test a minimum remarkable product and iterate to an incredible product
• Conduct user research, competitive research, and analysis to understand underlying client needs and opportunities to delight
• Identify opportunities to drive client retention and client referral by delighting clients so much they recruit friends and family to train with us
• Work closely with Kickoff's CEO to devise, test, and iterate on the optimal client programming and journey for our target client personas
• Serve as a leadership team member and help to guide Kickoff's strategy

What We're Looking For

Skills and experience

Product experience or exposure

Motivations and style

Employee Benefits

Company Principles

Drive impact with 10x projects

Learn with B+ quality & iterate

Support and challenge each other

Remember the 3 legged stool (client, coach, and company)

Take ownership

Simplify