Courtesy Clerk

Courtesy Clerk

Provides prompt, efficient and friendly customer service. Packages purchases and assists customers with delivery to their mode of transportation.

Core competencies include partnerships, growth mindset, results oriented, customer focused, and professionalism.

Reporting relations include accountability to the District Store Director, Store Manager, Assistant Managers, and Service Managers. There are no positions reporting to this role.

Primary duties and responsibilities include providing prompt, efficient and friendly customer service, greeting customers, assisting customers, answering the telephone, working as a team, cleaning, transporting purchases, training new courtesy clerks, checking prices, pulling product, bringing carts, cleaning redemption areas, stocking merchandise, maintaining supplies, adhering to guidelines, and following company policies.

Secondary duties include assisting in all departments, delivering products, shoveling walkways, assisting in other areas, and performing other job-related duties and special projects.

Knowledge, skills, abilities, and worker characteristics include the ability to follow instructions, perform basic math, understand and follow verbal or demonstrated instructions, and increased contact with people.

Education and experience requirements are none. Physical requirements include the ability to exert force, meet visual requirements, and perform various physical activities. Working conditions include exposure to noise, temperature extremes, dampness, dirt, and chemicals / solvents.

Equipment used includes Tomra (bottle machines), window washing equipment, vacuum cleaner, power washer, brooms, delivery vehicle, phone, fax, copier, two wheeler, pallet jack, and box cutter. Contacts include daily contact with the general public and occasional contact with suppliers / vendors.