ADMITTING REGISTRAR II

ADMITTING REGISTRAR II

GENERAL SUMMARY :

To collect, prepare, and process, in accordance with Hospital policies and procedures, all information necessary for Patient Admission / Registration.

ESSENTIAL FUNCTIONS AND DUTIES :

• Answers, incoming telephone calls in a prompt (within 3 rings), courteous, and professional manner; and handles al inquires or transfers calls to appropriate area.
• Receives, records, and files Patient Reservation requests from Physicians as designated by Hospital policy.
• Assigns beds to new and transferred patients.
• Greet and register all patients entering the Hospital for Admitting / Registration services.
• Renders courteous service to patients, physicians, visitors, patient's family, and Hospital personnel.
• Conducts admission interviews. Schedules and telephone patients with assigned admission time.
• Obtains all necessary demographic and financial information from patients in Admitting, ED, Outpatient, Labor and Deliver, and other Patient locations.
• Copies insurance cards and picture ID's.
• Obtains appropriate signatures on consents for treatment, payment guarantees, insurance forms, and release of information forms.
• Attaches the Patient's identification bracelet.
• Works very closely with Staff on the Nursing Unit when assigning beds.
• When patients are in distress, does not wait for Central Transport but accompanies patient to ED or room, immediately.
• Obtains wheelchairs for patients when necessary, and is familiar with safety rules when seating patients in wheelchairs (lock wheels).
• Types death certificates and stillborn certificates and contacts the appropriate Physician for completion of the Certificate. Contacts funeral home when certificate is completed.
• Complies with the Board of Health rules pertaining to length of time (36 hours) body may remain in Hospital morgue. Responsible for calling Board of Health for extensions.
• Demonstrates knowledge of insurance and payment procedures.
• Demonstrates knowledge of computer operations related to Admission / Registration activities.
• Demonstrates commitment to excellent customer service.

MINIMUM EDUCATION :

High school diploma or general education degree.

MINIMUM WORK EXPERIENCE :

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