Project Manager / Senior Engagement Manager

Job Description

Job Description

Job Summary

The Engagement Manager’s job is to deliver maximum value to the customer. An effective Engagement Manager (EM) does this by making sure that all involved have the resources they need, are communicating well, and are shielded from distractions and interruptions. EMs often serve as a product owner or support the client product owner by authoring user stories, determining acceptance criteria, and performing feature acceptance testing with a Sprint. EMs are Scrum Master for their team, facilitating daily stand-ups and supporting the team in following the Scrum delivery process. Engagement Managers also handle traditional project management duties including scope definition, staffing, communication of status to clients and DT partners, budget oversight, and risk / issue management.

PRIMARY RESPONSIBILITIES

• Determine the best methodology to employ for a given project.
• Leverage work management systems like Azure DevOps, Jira, etc to plan and track progress.
• Understand progress daily, identify bottlenecks and work with the Team to develop corrective actions.
• Manage and report the status of scope, schedule, resourcing, and financials.
• Elicit and document requirements, authoring user stories, and acceptance criteria.
• Translate customers’ short and long-term goals into deliverables such as technical roadmap, feature inventory, and program project breakdown.
• Ensure product quality expectations are defined and known across the team.
• Collaborate with the team in scheduling work, including defect remediation and refactoring, guarding against the accumulation of technical debt.
• Work with the technical team and client stakeholders balancing the interests of both when issues arise.
• Remove impediments allowing the team to focus on engineering tasks.
• Manage multiple projects concurrently.
• As Scrum Master for the project team :

take the lead on resolving conflicts within the team

QUALIFICATIONS

EXPERIENCE

QUALITIES AND CHARACTERISTICS

Equal Opportunity Employer

DeveloperTown provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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