Automotive Service Advisor (Mazda)

Full-Time position at Stevenson-Hendrick Mazda, A Hendrick Automotive Group dealership!

Join our team as an Automotive Service Advisor , where you'll play a crucial role in ensuring our clients receive exceptional service and support. As the primary point of contact for our customers at Mazda, you will have the opportunity to use your expertise and communication skills to guide them through the vehicle maintenance and repair process, ensuring their needs are met with professionalism and care.

Benefits :

Our primary focus is to help our teammates accomplish the goals they have set for themselves, their jobs and their families. It's the Hendrick Advantage. Taking care of our employees helps us better care for our customers. We offer NO COST Employee Healthcare Benefits, Paid Training, and Team Culture like no other.

• Rewarding performance based pay plans and bonuses
• Service Advisor Onboarding Program
• The Best Dealership Facilities in the Area
• 401(k) with Company Match
• Largest privately owned auto group in the country, GREAT career growth potential
• Paid Medical - NO COST Employee Healthcare and Prescription Plan
• Generous paid time off / vacation and sick days
• Basic Life Insurance
• NO COST Employee Assistance Program
• Employee Discounts
• Comprehensive employee recognition / rewards programs
• Hendrick Automotive Group is a back-to-back winner of Automotive News' Best Dealerships to Work For Award
• Successful Team approach with Doing Business the Right Way Focus

Apply Now to build your career with one of the largest, most successful privately held dealership groups in the USA!

Pay Range :

$50,000-$120,000 per year (commissioned pay structure based on job performance).

Automotive Service Advisor Job Responsibilities :

Automotive Service Advisor Job Qualifications :

Attendance Expectations :

The position requires regular and predictable attendance.Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands :

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit. May be exposed to load noise, vibration, exhaust fumes, and other service repair conditions.

Environment Demands :

Duties are generally performed in the service area. Responsibilities may include conducting road tests on customer vehicles. Work includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships.

Verbal and Writing Ability :

Ability to read and comprehend instructions, correspondence, and memos.Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Math Ability :

Ability to add, subtract, multiply and divide.

Reasoning Ability :

Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations.

Hendrick Automotive Group's Core Values :

Servant Leadership

Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Teamwork through Trust & Respect

Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Integrity

Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.

Commitment to Customer Enthusiasm

Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Passion for Winning

Hendricks tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.

Accountability at All Levels

Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.

Commitment to Continuous Improvement

Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

If you're ready to accelerate your career with us, we invite you to apply today and become part of our winning team at Hendrick Automotive Group!

Compensation details : 50000-120000 Yearly Salary

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