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Leasing Professional
Leasing ProfessionalVennPoint Communities • Columbus, OH, US
Leasing Professional

Leasing Professional

VennPoint Communities • Columbus, OH, US
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Job Description

Job Description

  • Ready to Match People with their Perfect Home?
  • Looking to Grow Your Skills and Build a Career?
  • Want Great Benefits and a Supportive Team?

Then VennPoint Communities might be the perfect fit for you!

We're currently hiring a Leasing Professional to join our team in our brand-new community with exclusive Class-A amenities and luxury living at our Camden location in New Albany, Ohio . So, if you're hands-on, enjoy interacting with others in developing relationships, have exceptional customer service skills and enjoy being part of a community-focused company, we'd love to meet you!

About Us :

We're a fast-growing, forward-thinking property management company with a passion for people and a drive for excellence. At Venn Point Communities, we believe that property management is more than just maintaining buildings; it's about creating communities where residents feel valued and owners feel confident.

As a startup founded by experienced professionals, we're building something different : a company where innovation meets integrity, and where every team member has a voice. We embrace technology, streamline operations, and lead with service. If you're looking to join a team that's building from the ground up-with heart, hustle, and a commitment to doing things the right way-you've come to the right place.

What You'll Do :

As a Leasing Professional, you'll play a key role in marketing and leasing apartment homes to prospective residents. In a nutshell, you'll :

  • Develop positive relationships with current and prospective residents and address any needs
  • Reach out to prospective residents, give tours of assigned properties, follow up as needed
  • Actively market our properties through social media and other means

    • Other duties may include :

  • Develop and maintain top-notch customer service relationships with prospects and residents.
  • Ensure that the leasing office, tour path, model apartments, vacant units, amenities, and overall community curb appeal are maintained at a high standard.
  • Effectively sell the community's features and services, demonstrating thorough knowledge of the property, sister properties, and competitors.
  • Convert phone inquiries into tours, property tours to leases, and internet leads to tours and leases.
  • Ensure all guest information is accurately entered into the property management software and follow up with prospects in a timely manner.
  • Prepare and have a thorough understanding of all lease-related paperwork, including processing applications, move-in information, renewal letters, and move-out requests.
  • Manage and resolve resident concerns, including maintenance requests, and follow up to ensure quality service.
  • Actively participate in marketing initiatives and develop strategies to increase property traffic and internet leads. Engage in outreach marketing as needed.
  • Plan, organize, and attend resident functions to foster community engagement.
  • Create content for social media platforms to promote the community.
  • Provide general clerical assistance, including managing phone calls, entering maintenance requests, and ordering office supplies.

    • What You'll Need to Succeed :

    We're looking for someone with a solid foundation in customer service and a willingness to grow. Ideally, you bring :

  • High school diploma or GED; or 1-3 months of relevant experience, training, or a combination of education and experience
  • At least one year of experience in customer service or apartment leasing
  • Proven sales experience with an ability to close deals and create relationships
  • Basic computer / typing and math skills
  • Experience with Microsoft Office and Property Management Software a plus
  • Strong interpersonal skills with a focus on service excellence
  • Skilled in handling customer inquiries and resolving concerns with professionalism
  • Ability to collaborate with people of diverse backgrounds.
  • Excellent verbal and written communication skills
  • Must be able to work on Saturdays and as needed weekends / evenings

    • What's in it for Me?

  • Competitive Pay $18.00 to $22.00 hour (depending on experience) per hour, plus monthly leasing commissions and leasing renewal bonus eligibility
  • Medical / Dental / Vision Insurance
  • Short and Long-Term Disability, Life & Accidental Death & Dismemberment Insurance
  • Competitive Time-off Pay - Vacation & Sick
  • Grow your skills with ongoing training and continuous learning opportunities

    • Please Note - It is the policy of VennPoint Communities that the highest possible professional standards are maintained at all times when you perform your assigned duties and responsibilities. Our success as a business is directly related to the quality of the service that we provide. Your contact with owners, residents, contractors, and VennPoint Communities personnel is to be guided by professional standards by having a positive attitude, constructive, supportive, and friendly behavior.

    Employment with VennPoint Communities is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver's license.

    If you are interested in joining a growing team in a collaborative environment, please submit your resume by clicking the apply button.

    VennPoint Properties is an Equal Opportunity Employer

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