Business Liaison

A company is looking for a Business Liaison.

Key Responsibilities

Manage communication and relationships between the company and customers, serving as the point of contact for unresolved issues

Participate in ACH processing and coordinate release activities between customers and the company

Assist with customer daily problem resolutions and provide timely support to various departments as needed

Required Qualifications

At least 1 year of experience in a financial institution in a back-office environment, such as deposit operations or ACH processing

Ability to work in an on-call rotation, including weekends and holidays

Strong organizational skills