Sr Manager, Product Management

Sr Manager, Product Management

Tapestry

New York, NY, US

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what's possible. At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands Coach & Kate Spade New York was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We're always on a journey to becoming our best, but you can count on this : Here, your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

About the Role

Are you a customer-obsessed, analytical, and hands-on product leader who thrives at the intersection of data, design, and technology? Do you love creating seamless digital commerce experiences that convert and delight? If so, this role is for you.

At Tapestry, our vision is to deliver the most engaging and inspirational shopping experience in luxury fashion. As Sr. Manager, Product Management Buying Experience, you'll own the cart, checkout, and post-purchase journeys across our global, multi-brand digital ecosystem. You'll drive measurable impact on checkout completion rate, customer satisfaction, and repeat engagement blending AI-driven insights, experimentation, and collaboration to make it happen.

This is a senior, high-visibility role with direct leadership of one Product Manager and strong cross-functional influence across digital, technology, creative, and operations teams. This role reports to Sr. Director, Global Product Management

What You'll Do

• Own the end-to-end buying experience from cart and checkout through post-purchase for all Tapestry brands globally.
• Define and execute a bold product vision and roadmap that enhances customer experience and improves key KPIs (checkout completion, NPS, conversion).
• Leverage AI daily to synthesize customer insights, analyze data trends, accelerate decision-making, and identify opportunities for optimization.
• Champion customer empathy and data-driven thinking combining analytics, A / B testing, and customer feedback to identify friction points and create solutions that convert.
• Translate insights into action by developing business cases, ROI models, and hypotheses for experimentation.
• Collaborate cross-functionally with engineering, digital, design, marketing, customer experience, and regional teams to bring ideas to life.
• Mentor and develop one direct report, fostering a culture of innovation, accountability, and speed.
• Influence senior leadership by clearly articulating product vision, strategy, and impact.
• Continuously measure and optimize performance, leveraging AI-driven analytics and automation to enhance both product outcomes and team productivity.
• Maintain clear product documentation, including PRDs, user stories, logic flows, and feature backlogs.

What You'll Bring

At this time, Tapestry will not sponsor a new applicant for employment authorization for this position.

Our Competencies for All Employees

Our Competencies for All People Managers

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Americans with Disabilities Act (ADA)

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264.

Work Setup :

BASE PAY RANGE : $140,000.00 TO $170,000.00

Here are some of the benefits that we offer : Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.

Req ID : 123092

Nearest Major Market : Manhattan Nearest Secondary Market : New York City Job Segment : Senior Product Manager,