Talent.com
serp_jobs.error_messages.no_longer_accepting
Service Excellence Manager

Service Excellence Manager

VirtualVocationsGrand Rapids, Michigan, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Service Excellence Manager - Commercial Customer Care.

Key Responsibilities

Lead and develop teams in Training, Workforce Management, Quality Assurance, and Process Engineering

Oversee workforce management, including forecasting, scheduling, and performance monitoring

Drive process improvements and maintain service quality standards across customer interactions

Required Qualifications

5+ years in customer service or operations, with 2+ years in a management role

Proven experience in workforce planning, training delivery, and process improvement

Strong data analysis and performance metric reporting skills

Experience with WFM platforms and contact center systems

Familiarity with document control principles and structured problem-solving approaches

serp_jobs.job_alerts.create_a_job

Manager Service Excellence • Grand Rapids, Michigan, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Imaging Equipment Service Manager

Imaging Equipment Service Manager

Corewell HealthGrand Rapids, MI, US
serp_jobs.job_card.full_time
Imaging Equipment Service Manager.The ideal candidate for the Imaging Equipment Service Manager role is a seasoned leader with at least five years of experience in medical equipment service managem...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Enterprise Service Sales Lead

Enterprise Service Sales Lead

KION GroupGrand Rapids, MI, US
serp_jobs.job_card.full_time
Salesperson In Enterprise Service Sales.Salesperson in our Enterprise Service Sales role to support the continual growth of Dematic's North American Lifecycle Service business.Dematic offers our mo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Military Services Senior Program Manager Growth Management

Military Services Senior Program Manager Growth Management

GE AerospaceGrand Rapids, MI, US
serp_jobs.job_card.full_time
Are you ready to see your future take flight? At GE Aerospace, we are advancing aviation technologies for today and tomorrow. Your work will contribute to the production of advanced jet engines, com...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Shift Manager

Shift Manager

Arby'sCoopersville, MI, United States
serp_jobs.job_card.part_time
You may know us as the brand with Roast Beef and Curly Fries – but we are also crafting incredible career opportunities.You’re in the right place if you’re here for : . Free shift meal and family dini...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Travel Nurse RN - Emergency Room (ER) / Trauma - $1,914 to $2,109 per week in Fremont, MI

Travel Nurse RN - Emergency Room (ER) / Trauma - $1,914 to $2,109 per week in Fremont, MI

TravelNurseSourceFREMONT, MI, US
serp_jobs.job_card.full_time
TravelNurseSource is working with AMN Healthcare to find a qualified ER / Trauma RN in FREMONT, Michigan, 49412!.Job Description & Requirements. Registered Nurse – Emergency Room - Travel - (ER R...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Customer Service Representative / Wayland

Customer Service Representative / Wayland

Mayville Engineering Company, Inc.Wayland, MI, United States
serp_jobs.job_card.full_time
Customer Service Representative / Wayland.Support production in the following areas : Sales order management, forecast management, and customer interface. This position is located in Wayland, MI.This ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Service Manager

Service Manager

Trillium StaffingGrand Rapids, MI, US
serp_jobs.job_card.permanent
Service Manager position available in the Grand Rapids, Michigan area.This is a direct hire opportunity working at an established company. Salary-$55K plus commission opportunities.Weekends are rare...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Manager

Service Manager

Fox Powersports NelsonsGreenville, MI, USA
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Fox Motors has a Service Manager opening in Greenville, MI.You would contribute to our overall vision, "connecting people with their passion," by leading a successful team that creates and upholds ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Financial Center Manager Associate

Financial Center Manager Associate

Fifth Third BankHolland, MI, United States
serp_jobs.job_card.full_time
Make banking a Fifth Third better.We connect great people to great opportunities.Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. The Financial Center Manager w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Tax Expert - Onsite

Tax Expert - Onsite

IntuitAlto, MI, United States
serp_jobs.job_card.full_time
Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Service - Self Storage Manager

Customer Service - Self Storage Manager

Public StorageWyoming, MI, US
serp_jobs.job_card.full_time
Customer Service - Self Storage Manager.Total rewards package available to our team : .Employees become eligible for full-time. Medical, dental, vision, 401k with match, paid time off, sick time, and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Manager Client Solutions

Manager Client Solutions

AcostaGrand Rapids, MI, US
serp_jobs.job_card.full_time
As a Client Solutions Manager, you will serve as the primary liaison and trusted expert between our organization and key clients. You'll lead strategic initiatives, drive retail performance, and ens...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Client Manager-Property& Casualty

Senior Client Manager-Property& Casualty

EPIC BrokersGrand Rapids, MI, US
serp_jobs.job_card.full_time
Senior Client Manager-Property & Casualty.There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry.Fueled and driven by ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Licensed Marriage and Family Therapist (LMFT)

Licensed Marriage and Family Therapist (LMFT)

LifeStance HealthHastings, MI, US
serp_jobs.job_card.full_time
We are actively looking to hire talented Therapists in the area, who are passionate about patient care and committed to clinical excellence. Wanting to deliver high quality behavioral healthcare.Int...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Assistant General Manager

Assistant General Manager

Border Foods LLCCloverdale, MI, US
serp_jobs.job_card.full_time +1
What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a peop...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Senior Manager, Enterprise Customer Insights And Speech Analytics (Onsite)

Senior Manager, Enterprise Customer Insights And Speech Analytics (Onsite)

Western & Southern Financial GroupFremont, MI, US
serp_jobs.job_card.full_time
Senior Manager, Enterprise Speech Analytics.The Senior Manager, Enterprise Speech Analytics, is responsible for optimizing institutional knowledge across the enterprise by establishing and leading ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Mortgage Systems and Implementation Manager

Mortgage Systems and Implementation Manager

Mercantile BankGrand Rapids, MI, US
serp_jobs.job_card.full_time
Mortgage Systems And Implementation Manager.Are you a tech-savvy individual passionate about the mortgage industry? Join Mercantile Bank as a Full-Time Mortgage Systems And Implementation Manager i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Unit Manager - Sign On Bonus

Unit Manager - Sign On Bonus

The Laurels of HudsonvilleHUDSONVILLE, MI, United States
serp_jobs.job_card.full_time
Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Unit Manager

Unit Manager

The Laurels of HudsonvilleHUDSONVILLE, MI, United States
serp_jobs.job_card.full_time
Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Flexible schedule - Earn at least $1365 by driving 117 trips with Uber

Flexible schedule - Earn at least $1365 by driving 117 trips with Uber

UberHastings, MI, United States
serp_jobs.job_card.full_time +1
Earn at least $1365 driving with Uber when you complete your first 117 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days