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Sales / Use Tax Auditor

Sales / Use Tax Auditor

Town of Castle RockKarval, CO, US
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Sales / Use Tax Auditor

The Town of Castle Rock's future and the quality of that depend on the choices we make today. Do you want to be part of a team that makes decisions that work now while preserving and protecting Castle Rock's identity and quality of life for the future? We value teamwork, cooperation, and quality communication. We strive to provide exceptional public service to our customers and encourage creativity and innovation. We welcome all that share those values to apply. Working for the Town of Castle Rock includes :

  • The opportunity to make a difference in our community
  • Career Advancement Programs
  • Employee well-being program
  • Competitive total compensation with an excellent benefits package
  • Free membership to the MAC or Recreation Center
  • Public Service Student Loan Forgiveness eligible employer

Essential Duties and Responsibilities :

  • Provides customer service and serves as liaison to taxpayers. Ensures a customer-friendly approach to sales and building use tax enforcement, auditing and education.
  • Commutes to taxpayer offices within Castle Rock and the Denver metro area to obtain and review taxpayer records to perform audit fieldwork which includes reading taxpayer records.
  • Applies Castle Rock Municipal Code provisions to determine exceptions from Town ordinances, enters relevant data into computer and prints out final report of audit findings. Consults with Revenue Manager for appropriate interpretation of complex situations.
  • Communicates audit procedures and results to taxpayer, taxpayer's representative or hearing officers orally and in writing at informal meetings, formal hearings and in court.
  • Performs sales and use tax audit and tax administration procedures. Recommends processes and procedures to increase revenue collection efficiencies.
  • Collects bad checks written in payment of taxes or license fees owed. Prepares verbal and written follow-up on delinquent taxpayer accounts.
  • Prepares Municipal Court summonses for businesses and taxpayers. Provides information to support courtroom testimony or other formal proceedings.
  • Reviews various computer-generated enforcement reports for accuracy. Compiles and inputs enforcement and audit data into the Sales Tax System.
  • Ensures businesses throughout the Town are licensed and remitting appropriate taxes. Partners with Revenue Manager to enforce licensing requirements on unlicensed businesses.
  • Participates in distraint proceedings against businesses seized by the Town. Prepares distraint papers, assists in securing and preparing inventory of real and personal property seized by the Town.
  • Participates in taxpayer education seminars. Communicates with new businesses to explain Town tax requirements and provides new business information.
  • Responds to questions to ensure customer satisfaction. Keeps Revenue Manager informed of the status of complex taxpayer questions and issues.
  • Assists vendors with preparation of returns. Opens and closes vendor accounts. Processes journal vouchers for refunds and system adjustments.
  • Establishes and maintains electronic and paper vendor files. Files returns and taxpayer correspondence. Searches files and retrieves information. Archives documents and data.
  • Assists in developing and updating division procedures and policies to improve relationships with taxpayers and voluntary compliance with sales and building use tax requirements.
  • Answers the telephone and greets the general public for the division on a periodic basis.
  • Audits may occasionally require travel to other parts of the state, as well as out-of-state for the duration of one to two weeks.
  • Prepares financial, audit, and enforcement reports as assigned.
  • Verifies and accepts requests for refunds by reviewing requests and supporting documentation. Commutes to county and other government offices to file tax liens.
  • Provides backup for the Sales Tax PIF Specialist and Revenue Manager.
  • Performs other duties as assigned or required.

    • Minimum Qualifications :

  • An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.
  • Education : Bachelor's Degree in Accounting or a related field
  • Experience : At least one (1) year of customer service experience, or an equivalent combination of education, training, and experience. Sales and use tax or financial auditing experience is preferred.
  • Required Licenses and / or Certifications : A valid Driver's License

    • Knowledge, Skills, and Abilities :

  • Knowledge of State and local statutes, ordinances, resolutions, and charters relating to municipal finance, tax collection, and tax auditing.
  • Knowledge of the theories, methods, and practices of Accounting including Generally Accepted Accounting Principles and Generally Accepted Auditing Standards. Knowledge of EDP procedures, and internal controls.
  • Ability to learn the Town's tax auditing policies, goals, and procedures. Ability to exercise discretion and to work well independently.
  • Ability to operate an automobile and to travel extensively to conduct audit and enforcement work. Ability to plan, schedule, and perform sales and use tax audits.
  • Skill in performing tax licensing and collection processes.
  • Skill in performing mathematical computations, including addition, subtraction, multiplication, division, and calculating percentages.
  • Skill in interpreting, understanding, and following complex laws, ordinances, regulations, standards, and guidelines.
  • Ability to initiate and enforce revenue collection methods and procedures.
  • Ability to prepare accurate and effective documentation for court appearances and other formal proceedings and provide effective testimony in support of the Town's position.
  • Ability to establish and maintain effective working relationships with others and to serve as liaison with taxpayers.
  • Knowledge of standard office terminology, procedures, routines, and equipment, including the operation of a copier, postage meter, fax machine, scanning machine, laptop computer, phone, and other office equipment as required.
  • Ability to operate a 10-key calculator proficiently.
  • Intermediate skill in Microsoft Windows, Microsoft Excel, Microsoft Word, Microsoft Outlook, the Internet, and in operating a computer.
  • Ability to communicate clearly, professionally and effectively both orally and in writing to obtain and share information, clarify details, and follow instructions, including the ability to maintain composure while communicating with upset / angry taxpayers.

    • Physical Demands :

  • Sedentary work for long periods of time
  • Occasional physical work lifting no more than 40 pounds
  • Occasional lifting, carrying, walking and standing
  • Occasionally required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and stop, kneel, crouch or crawl
  • Frequent hand / eye coordination to operate personal computer and office equipment
  • Vision for reading, recording and interpreting information
  • Speech communication and hearing to maintain communication with employees and citizens

    • Work Environment :

  • Works primarily in a clean, comfortable environment

    • Equipment Used :

  • Uses standard office equipment including a personal computer system
  • This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment.

    • Must satisfactorily complete a criminal background check prior to commencing employment. The Town of Castle Rock is an equal opportunity employer.

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    Auditor • Karval, CO, US

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