Senior SBA Operations Specialist

A company is looking for a Senior SBA Operations Specialist.

Key Responsibilities

Perform complex data entry, processing, and documentation while ensuring accuracy and compliance

Manage advanced operational tasks and vendor inquiries, potentially leading a team in daily activities

Develop and maintain relationships with customers and vendors to resolve complex support issues

Required Qualifications

Bachelor's Degree with no experience in Support or Customer Service, or a High School Diploma / GED with 4 years of experience

Preferred experience with PCFS / SBA Loan Manager and E-tran platform

Experience in loan booking and servicing

General ledger balancing experience

Experience in training, mentoring, and staff development