Lead, Global Accounts Receivable

Lead, Global Accounts Receivable

Spring Health is looking for a Lead, Global Accounts Receivable to join our Accounting team and help support our invoicing and collections processes. The role will be an integral part of our Accounts Receivable team, helping us deliver a first class invoicing experience to our customers. This is a full time position on our team, reporting to the Director, Financial Operations. This role is primarily remote, with occasional in-office presence (approximately 23 times per month) required.

What you'll be doing :

• Prepare and issue accurate, timely invoices across all global regions, ensuring compliance with local regulations and customer contract terms.
• Partner with Sales, Customer Success, and RevOps to align on billing requirements for multinational customers and complex agreements.
• Lead and oversee the global AR inbox by managing and responding to customer billing inquiries via email and Jira, ensuring clear and professional communication.
• Develop and deliver supplemental AR and billing reports that provide transparency into global invoicing and collections activity.
• Supervise and mentor the AR Specialist , providing guidance, training, and feedback to support their professional growth and ensure accuracy in AR operations.
• Drive collections efforts globally by following up with customers on overdue invoices, requesting remittance information, and escalating as needed.
• Review and validate financial data from internal partner teams to confirm accuracy of invoices and revenue recognition for global accounts.
• Support external and internal audit requests , ensuring timely provision of documentation and adherence to audit standards.
• Identify process improvement opportunities to streamline global AR operations and strengthen cash flow management

What Success looks like in this role :

What we expect from you :

The target base salary range for this position is $76,800 - $96,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.

Benefits provided by Spring Health :

Note : We have even more benefits than listed and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.