Business Process Consultant

Business Process Consultant

Hybrid from Plano, TX or Madison, WI or remote

The Business Process Consultant will support all levels of management in their continuing effort to improve processes, procedures, and systems by designing, developing, and deploying innovative processes.

Interpret critical customer requirements, baseline existing functional processes, and identify cost of poor quality / opportunities for improvement to drive customer retention and grow market share.

Execute disciplined and rigorous project management processes to drive execution in delivering nimble and resilient solutions that not only reduce cost, but clearly differentiate our business by providing a consistent and compelling customer experience.

Research, analyze, develop, recommend, and implement changes to improve overall company operations in alignment with divisional and corporate objectives.

Utilize analytic tools, methods, policies, metrics, and management practices to manage and continuously optimize an organization's activities and processes.

Assist in complex, unstructured special projects or ongoing assignments at the direction of Sr. Management.

Deliver successful, focused departmental projects using effective strategy and Lean Six Sigma methodology.

Lead and direct teams in project execution and introduce the Lean Six Sigma methodology and tools to team members and other groups.

Promote, teach, and support process improvement and quality assurance methodologies and consulting services throughout the organization.

Identify and solicit potential improvement projects for consideration by management.

Job Requirements :

Lean Six Sigma Black belt, Green belt or comparable quality designation preferred (or must be capable of obtaining Lean Six Sigma designation).

Bachelor's degree or equivalent experience in project management and insurance

Must have Project Management Experience

Experience in Benefit Enrollment

Supplemental Insurance Product Knowledge

Pay Range : $58,300.00 - $91,600.00

Salary is commensurate to experience, location, etc.

Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth : We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol : HMN) and we have more than $12 billion in assets.

We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.

EOE / Minorities / Females / Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.