Coordinated Care Enrollment Analyst - Ridgeland, MS (Hybrid)

Overview

Coordinated Care Enrollment Analyst - Ridgeland, MS (Hybrid) at Gainwell Technologies. This role contributes to using technology to help our clients improve the health and well-being of the members they serve — a community's most vulnerable.

Connect your passion with purpose, joining a team that thrives on finding innovative solutions to healthcare challenges. Here are the details on this position.

Responsibilities

• Address client / member inquiries by responding to basic questions or directing them to the appropriate personnel.
• Research and resolve inquiries, ensuring timely responses to all relevant parties.
• Meet or exceed service level agreements (SLAs) by providing efficient and accurate support.
• Process requests and update account records, ensuring proper documentation of all interactions.
• Perform data entry tasks, assist with MSCAN / MSCHIP processing, and handle other related inquiries.
• Escalate complex issues or concerns to the team lead or supervisor as needed.
• Perform additional duties as assigned to support team objectives.

What We're Looking For

What You Should Expect In This Role

Employee Benefits & Perks

Salary

The pay range for this position is $28,500.00 - $40,700.00 per year. Base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience. All salaried, full-time employees are eligible for flexible vacation, a 401(k) employer match, comprehensive health benefits, and educational assistance. Gainwell also offers leadership and technical development academies to help build skills and capabilities.

Equal Opportunity Employer : Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other legally protected characteristics.

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