Talent.com
Associate Patient Care Coordinator
Associate Patient Care CoordinatorOptum • LA CONNER, WA, United States
serp_jobs.error_messages.no_longer_accepting
Associate Patient Care Coordinator

Associate Patient Care Coordinator

Optum • LA CONNER, WA, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.   Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.   Join us to start  Caring. Connecting. Growing together.

The  Associate Patient Care Coordinator functions as an integral member of the team and is the first point of contact for all people inquiring about the provider's practice. The primary role is to organize the practice's daily activities and paperwork. The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals

Working Hours : A 40-hour work week , Monday through Friday between the hours 6 : 30am-5 : 30 pm, Schedule will be determined by supervisor upon hire. (may change due to business needs)

Location : 528 Myrtle Street, La Conner, WA 98257

Primary Responsibilities :

  • Greet customers into practice and provide instruction and / or direction as necessary both on the phone and in person
  • First point of contact for our patients. Sets the tone for a positive experience
  • Obtain accurate and updated patient information, such as name, address, insurance information
  • Perform insurance verification on the date of service
  • Obtain patient signatures for required documents
  • Upload a valid Government issued state ID of patient and patient insurance cards
  • Schedules, appointments and procedures, following standard guidelines
  • Maintain an organized and clean work area, free of clutter
  • Prepare all documentation and records with accuracy as directed or necessary for the patient's care
  • Meet or exceed the performance measures established by the Practice Management Dept.
  • Follow established policy and procedures related to the position
  • Participate and contribute to a team-based environment
  • Maintain a team supportive attendance record
  • Understand and deliver quality customer service that is consistent with Optum's efforts in becoming a High-Performance Organization
  • Follow OSHA / WISHA (including usage of PPE) guidelines
  • Follow HIPAA regulations
  • Adapt and perform effectively in a continuously changing environment, and in occasional difficult situations
  • Exhibits empathy, courtesy, competence, efficiency and care
  • Uses Multiple computer and phone systems to fulfill patient needs over phone
  • Verifies patient information, while documenting in their Electronic Health Record (EPIC)
  • Advises patients of their responsibilities regarding insurance and referral information
  • Outbound calls for health maintenance
  • Cleaning, stocking, and supplying recovering patient rooms
  • Performs other duties as assigned

What are the reasons to consider working for UnitedHealth Group?  Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include :

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
  • More information can be downloaded at :   http : / / uhg.hr / uhgbenefits
  • You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Required Qualifications :

  • High School Diploma / GED (or higher)
  • 1+ years of customer service or healthcare experience
  • Basic level of computer proficiency (multi-tasking through multiple applications including Microsoft Outlook, Excel, and Word)
  • Preferred Qualifications :

  • 1+ years of experience in a medical office or clinic setting
  • Basic knowledge of medical terminology
  • EPIC experience
  • Soft Skills :

  • Ability to work independently and maintain good judgment and accountability
  • Demonstrated ability to work well with health care providers
  • Strong organizational and time management skills
  • Ability to multi-task and prioritize tasks to meet all deadlines
  • Ability to work well under pressure in a fast-paced environment
  • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
  • Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

    At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

    UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

    UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

    #RPO #RED

    serp_jobs.job_alerts.create_a_job

    Patient Care Coordinator • LA CONNER, WA, United States

    Job_description.internal_linking.related_jobs
    Locum Nurse Practitioner (NP) - Hospitalist in Arlington, WA

    Locum Nurse Practitioner (NP) - Hospitalist in Arlington, WA

    LocumJobsOnline • Arlington, WA, US
    serp_jobs.job_card.full_time
    LocumJobsOnline is working with Echo Locum Tenens | Sound Physicians to find a qualified Hospitalist NP in Arlington, Washington, 98223!. Hospitalist Nurse Practitioners & Physician Assistants.E...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Home Health Physical Therapist

    Travel Home Health Physical Therapist

    Core Medical Group • Oak Harbor, WA, US
    serp_jobs.job_card.permanent +1
    Core Medical Group is seeking a travel Home Health Physical Therapist for a travel job in Oak Harbor, Washington.Job Description & Requirements. Client in WA seeking PT : Home Health.We are looki...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Cath Lab Tech - $3086.8 / Week

    Travel Cath Lab Tech - $3086.8 / Week

    FlexCare • Mount Vernon, WA, US
    serp_jobs.job_card.full_time
    FlexCare is seeking an experienced Cath Lab Tech for an exciting Travel Allied job in Mount Vernon, WA.Shift : 4x10 hr days Start Date : 10 / 27 / 2025 Duration : 13 weeks Pay : $3086.Why Clinicians Choose...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Care Transition Associate

    Care Transition Associate

    Providence at Home with Compassus • Snohomish County, WA, United States
    serp_jobs.job_card.full_time
    Providence at Home with Compassus.The Care Transition Associate performs a variety of patient-centered administrative tasks to support care coordination within acute care hospital hubs.This care tr...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Outpatient Physical Therapist

    Travel Outpatient Physical Therapist

    Core Medical Group • Monroe, WA, US
    serp_jobs.job_card.permanent +1
    Core Medical Group is seeking a travel Outpatient Physical Therapist for a travel job in Monroe, Washington.Job Description & Requirements. Client in WA seeking Physical Therapist : Outpatient / Cl...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Nurse RN - Intensive Care Unit (ICU) / Critical Care - $2,283 per week in Anacortes, WA

    Travel Nurse RN - Intensive Care Unit (ICU) / Critical Care - $2,283 per week in Anacortes, WA

    TravelNurseSource • Anacortes, WA, US
    serp_jobs.job_card.full_time
    TravelNurseSource is working with FlexCare to find a qualified ICU / Critical Care RN in Anacortes, Washington, 98221!.FlexCare is a nationwide leader in the staffing of travel nurses and clinicians....serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Associate Patient Care Coordinator

    Associate Patient Care Coordinator

    UnitedHealth Group • Everett, WA, US
    serp_jobs.job_card.full_time
    Associate Patient Care Coordinator.The Associate Patient Care Coordinator functions as an integral member of the team and is the first point of contact for all people inquiring about the provider's...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel CT Tech - $2488.4 / Week

    Travel CT Tech - $2488.4 / Week

    FlexCare • Coupeville, WA, US
    serp_jobs.job_card.full_time
    FlexCare is seeking an experienced CT Tech for an exciting Travel Allied job in Coupeville, WA.Shift : 5x8 hr PMs Start Date : 11 / 10 / 2025 Duration : 13 weeks Pay : $2488. Why Clinicians Choose FlexCare....serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Nurse Practitioner (NP) - Hematology and Oncology - $120,000 to $140,000 per year in Coupeville, WA

    Nurse Practitioner (NP) - Hematology and Oncology - $120,000 to $140,000 per year in Coupeville, WA

    LocumJobsOnline • Coupeville, WA, US
    serp_jobs.job_card.full_time +2
    LocumJobsOnline is working with CompHealth to find a qualified Hematology and Oncology NP in Coupeville, Washington, 98239!. Hematology Oncology Nurse Practitioner needed to provide independent care...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Nurse Practitioner (NP) - Palliative Medicine - $130,000 to $140,000 per year in Island County, WA

    Nurse Practitioner (NP) - Palliative Medicine - $130,000 to $140,000 per year in Island County, WA

    LocumJobsOnline • Island County, WA, US
    serp_jobs.job_card.full_time +1
    LocumJobsOnline is working with Opportunity Healthcare to find a qualified Palliative Medicine NP in Island County, Washington!. Palliative Care Nurse Practitioner job in Island County, WA — offerin...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Nurse RN - Post-Anesthesia Care Unit (PACU) / Pre-Post Op - $2,390 per week in Arlington, WA

    Travel Nurse RN - Post-Anesthesia Care Unit (PACU) / Pre-Post Op - $2,390 per week in Arlington, WA

    TravelNurseSource • Arlington, WA, US
    serp_jobs.job_card.full_time +1
    TravelNurseSource is working with Core Medical Group to find a qualified PACU / Pre-Post Op RN in Arlington, Washington, 98223!. Client in WA seeking Registered Nurse : PACU.We are looking for a health...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Clinical Coordinator - Charge Registered Nurse- Dialysis

    Clinical Coordinator - Charge Registered Nurse- Dialysis

    Fresenius Medical Care • Mt Vernon, Washington, US
    serp_jobs.job_card.full_time
    Supports FMCNA’s mission, vision, core values and customer service philosophy.Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements.Ensure quality ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    LMHC Associate - Fee For Service

    LMHC Associate - Fee For Service

    Thriveworks • Bellingham, WA, US
    serp_jobs.job_card.full_time
    Thriveworks is currently seeking provisionally licensed individuals pursuing Washington Licensure as an LMHC in Bellingham, WA to provide remote or a mix of telehealth and face-to-face session...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Nurse RN - PACU - Post Anesthesia Care

    Travel Nurse RN - PACU - Post Anesthesia Care

    First Connect Health • Arlington, WA, US
    serp_jobs.job_card.full_time
    First Connect Health is seeking a travel nurse RN PACU - Post Anesthesia Care for a travel nursing job in Arlington, Washington. Job Description & Requirements.Active Washington State Registered...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Nurse RN - Post-Anesthesia Care Unit (PACU) / Pre-Post Op - $1,940 per week in Anacortes, WA

    Travel Nurse RN - Post-Anesthesia Care Unit (PACU) / Pre-Post Op - $1,940 per week in Anacortes, WA

    TravelNurseSource • Anacortes, WA, US
    serp_jobs.job_card.full_time +1
    TravelNurseSource is working with Core Medical Group to find a qualified PACU / Pre-Post Op RN in Anacortes, Washington, 98221!. Client in WA seeking Registered Nurse : IV Therapy.We are looking for a ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Nurse Practitioner (NP) - Cardiology - General / Other - $150,000 per year in Port Townsend, WA

    Nurse Practitioner (NP) - Cardiology - General / Other - $150,000 per year in Port Townsend, WA

    LocumJobsOnline • Port Townsend, WA, US
    serp_jobs.job_card.full_time +1
    LocumJobsOnline is working with CompHealth to find a qualified Cardiology NP in Port Townsend, Washington, 98368!.Experienced Cardiology Nurse Practitioner needed in rural and coastal Washington St...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Nurse RN - PreOp / PACU - Post Anesthesia Care

    Travel Nurse RN - PreOp / PACU - Post Anesthesia Care

    Talent4Health • Arlington, WA, US
    serp_jobs.job_card.full_time
    Talent4Health is seeking a travel nurse RN PreOp / PACU - Post Anesthesia Care for a travel nursing job in Arlington, Washington. Job Description & Requirements.PreOp / PACU - Post Anesthesia Ca...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Nurse RN - Intensive Care Unit (ICU) / Critical Care - $2,190 per week in Anacortes, WA

    Travel Nurse RN - Intensive Care Unit (ICU) / Critical Care - $2,190 per week in Anacortes, WA

    TravelNurseSource • Anacortes, WA, US
    serp_jobs.job_card.full_time +1
    TravelNurseSource is working with Core Medical Group to find a qualified ICU / Critical Care RN in Anacortes, Washington, 98221!. Client in WA seeking Registered Nurse : Critical Care / ICU.We are lookin...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Nurse RN - PACU - Post Anesthesia Care

    Travel Nurse RN - PACU - Post Anesthesia Care

    LanceSoft • Arlington, WA, US
    serp_jobs.job_card.permanent
    LanceSoft is seeking a travel nurse RN PACU - Post Anesthesia Care for a travel nursing job in Arlington, Washington.Job Description & Requirements. Location : Floating between MVSC and SVH.Must ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Outpatient Physical Therapist

    Travel Outpatient Physical Therapist

    Anders Group • Anacortes, WA, US
    serp_jobs.job_card.full_time
    Anders Group is seeking a travel Outpatient Physical Therapist for a travel job in Anacortes, Washington.Job Description & Requirements. Pay package is based on 8 hour shifts and 40 hours per we...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted