Commercial Lines Underwriter

Job Description

Insurance Underwriting Operations Specialist | Hybrid (1 day onsite / month) | San Rafael, CA

We are seeking a solutions-oriented Underwriting Operations Specialist to join a fast-growing Commercial P&C MGA. This is a great opportunity for someone with 3 to 6 years of insurance operations experience, ideally within an MGA or carrier, who enjoys building efficient processes, managing remote support teams, and collaborating cross-functionally to drive results.

In this role, you’ll report to the Director of Operations and support operational excellence within the Workers’ Comp vertical by overseeing virtual support staff, optimizing workflows, and ensuring quality control. If you’re energized by problem-solving, enjoy streamlining operations, and bring a proactive mindset, a knack for managing competing priorities, and a collaborative spirit, we encourage you to apply!

What You’ll Do :

• Create and maintain standard operating procedures (SOPs) to improve clarity and consistency
• Identify inefficiencies and lead process improvement initiatives
• Oversee daily activities of our remote support team, including performance management
• Collaborate with underwriting, business development, and external partners to ensure alignment
• Manage carrier audit and billing processes to ensure compliance and accuracy
• Analyze bottlenecks and recommend practical solutions to enhance productivity

What You Bring :

Compensation & Perks :