Intern - Casualty Claims Development Program
Hanover Insurance GroupItasca, IL, USjob_description.job_card.30_days_ago
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job_description.job_card.job_descriptionDemonstrate foundational knowledge of claims handling and develop proficiency in performing standard tasks Apply core concepts under supervision while building confidence and expertise in delivering high-quality claim outcomes Contribute to a fair, timely, and efficient resolution process, supporting the organization's commitment to service excellence Handle assignments of minimal to moderate complexity within defined limits of authority Exercise discretion and independent judgment in the investigation and resolution of claims Possess basic functional knowledge and skills acquired through formal study and / or on-the-job development Analyze, evaluate, and negotiate claims of varying complexity, ensuring compliance with policy terms and legal requirements Identify potentially suspicious or fraudulent claims and escalate appropriately Participate in a structured training program to support professional development Collaborate with the Special Investigations Unit (SIU) to resolve complex or questionable claims Analytical Reasoning : Identifies problems, gathers relevant data, and develops effective solutions. Customer Centricity : Prioritizes customer needs, builds trust, and delivers exceptional service. Digital Fluency : Leverages technology to access, evaluate, and communicate information efficiently. Persuasion and Influence : Uses interpersonal skills to gain support and reach mutually beneficial outcomes. Professional Insurance Acumen : Applies growing technical knowledge to address challenges and adapt to industry trends. Planning and Execution : Effectively plans, prioritizes, and manages time and resources to meet goals. Cumulative GPA of 3.0 or higher preferred Bachelor's degree required, preferably in Insurance, Risk Management, or a related field Ability to commit to a full-time 10-week internship program Ability to work in the U.S. without requiring sponsorship now or in the future Ability to collaborate with peers to ensure processes are efficient Strong verbal and written communication skills Critical thinking / problem solving skills and analytical mindset Excellent time management and multitasking skills
Summer Internship Program
The Hanover's Internship Program offers college students the chance to work on various business assignments, test their skills, and align their interests with real job opportunities. Through the 10-week summer program (June mid August), you will :
- Take on meaningful projects and work alongside top talent in the industry
- Be supported and mentored by a community of exceptional leaders, managers, subject matter experts, and recent graduates
- Participate in a cross-functional team building project focused on corporate philanthropy
- Attend weekly development workshops with your intern peers
- Join in engagement and social activities with other interns
We recruit highly skilled students for potential future full-time employment opportunities upon graduation.
Our Claims Team is seeking exceptional college students for our Summer Internship Program, which provides meaningful opportunities for personal and professional growth, as well as rewarding career path options.
In This Role, You Will :
Core Claims Handling Capabilities :
What You Need To Apply :
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Development Intern • Itasca, IL, US
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