Sr Surveillance Agent

We're Changing Entertainment. Come Join Us.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefitssuch as day-one medical coverage, 401(k) matching, and annual performance bonusmay vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

We Love Our Work.

Summary :

Observes the facility via the CCTV system in a professional manner to assist in reaching profitability, guest satisfaction, workforce strength and compliance goals.

Essential Duties and Responsibilities :

Include the following. Other duties may be assigned :

• The clandestine monitoring of the gaming conducted at the slot machines.
• The clandestine monitoring of the operations conducted at and in the cashiers' cage and any satellite cage.
• The clandestine monitoring of the operations conducted at automated bill breaker machines, automated gaming voucher and coupon redemption machines, automated jackpot payout machines and automated teller machines.
• The clandestine monitoring of the count processes conducted in the count room.
• The clandestine monitoring of the movement of cash and slot cash storage boxes.
• The clandestine monitoring of the entrances and exits to the licensed facility, the gaming floor and the count room.
• The clandestine monitoring of the gaming conducted at the table games.
• The clandestine surveillance of the operation of any satellite cage.
• The clandestine surveillance of the storage areas used for the storage of chips, plaques, cards, dice, Sic Bo shakers, Pai Gow tiles and other equipment used to conduct table games.
• The video recording of movements of table games boxes.
• Recording questionable activity for review and possible use as evidence in court.
• Preparation of daily logs and complete incident reports as circumstances dictate.
• When assigned to the CCTV monitoring room, "patrol" the facility through the use of pan, tilt, and zoom cameras and record all pertinent activity on the digital recording system.
• Ensures compliance with applicable laws and regulations.
• Ensures that proper security and chain of custody is maintained on all departmental evidence.
• Performs other duties as assigned by the Surveillance Asst Shift Manager.

Supervisory Responsibilities :

The person in this role has no supervisory responsibilities; however, in the absence of a supervisor, they will be required to perform the duties of a Surveillance Asst Shift Manager. This will include informing the Surveillance Manager, PGCB and any other department or agency of any emergency situations, or system malfunctions as required by internal controls. Additional requirements will include :

Bring Us Your Best.

Stay In The Game. Follow Us.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

Starting Salary

20.00 per hour