Eligibility / Intake / Assessment Specialist - Youth@Work

Job Description

Job Description

Description :

The Eligibility / Intake / Assessment Specialist is a vital role within the America’s Job Center of California business center serving as the key member of the team. This individual is enthusiastic, personable, and dedicated to providing exceptional service, while also supporting client intake and assessment processes

Requirements :

• Three years direct customer service experience with the ability to manage a diverse client population with varied barriers toward employment.
• High School Diploma or equivalent is required. Associate’s degree preferred.
• Strong attention to detail. Knowledge or experience in quality assurance is a plus.
• Work as part of a team and make independent decisions regarding client needs.
• Must know how to take the initiative to research information for staff and for job seeker clients.
• Strong interviewing skills to make initial client needs assessments for appropriate referrals.
• Bilingual in Spanish or other community-based language.
• Complete CWDP course and exam within 3 months of employment and secure CWDP certification within 12 months of employment.
• Work flexible hours, including early morning, evenings, and weekends is required.
• Travel to various locations, such as businesses, worksites, off-site meetings, and other related events.

KEY RESPONSIBILITIES

PHYSICAL DEMANDS / WORKING CONDITIONS

While performing the essential functions of this job, the incumbent must be able to do the following : stand for extended periods; sit for extended periods; bend and reach for filing and other job-related functions; climb up and down stairs; bend, stoop, and lift to move and retrieve materials; pull, push, and lift; reach both above and below shoulder height. ?Specific visual abilities include close vision, color vision, depth perception, and the ability to adjust focus. Must be able to visually inspect work. Manual dexterity to operate computer and other office equipment required.

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made.

ABOUT JVS SOCAL

Founded in 1931, JVS-SoCal is a nonprofit, non-sectarian social service agency providing job training, education, career services, mentoring, and placement assistance to diverse and multicultural populations, transforming lives and empowering individuals to achieve sustainable employment and financial independence. JVS SoCal currently serves over 30,000 clients annually at over 20 locations throughout Southern California. As JVS SoCal continues to grow, we continue to look for qualified, dedicated staff to join us and play a role in transforming lives and bettering our communities throughout SoCal and beyond!