AVP, Policies & Procedures Analyst / Writer

People Drive Our Success

Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities.

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GENERAL SUMMARY

Responsible for researching, developing, and writing and / or editing new policies and procedures for various business units throughout Cathay Bank (Bank). Produce end user documents including internal communications, policy / procedure documents, operating manuals, job aids, reference tools, and forms as requested. Work closely with department and business unit managers to resolve procedural gaps or inconsistencies. Review and revise existing policies and procedures to improve workflow and create efficiencies while minimizing risk exposure. Coordinate or lead in scope projects. Participate in business sponsored projects as requested to support documentation requirements.

ESSENTIAL FUNCTIONS

• Develop and write new policies and procedures ensuring effectiveness, consistency, and adherence to established department standards. Work with or without an initial draft from requesting business unit.
• Partner with business leadership in evaluating, writing and / or editing policies for enhancements or modifications.
• Translate meeting discussion notes into an internal communication or a comprehensive policy and / or procedure.
• Analyze existing procedures to identify gaps, inconsistencies or conflicts and take appropriate action to resolve.
• Work closely with all departments and business units including Risk Management, Information Technology, Information Security, Treasury Management, Financial Crime Intelligence Unit (FCIU), Compliance, Deposit Operations, Loan Operations, Credit Administration, Lending units, Human Resources and Controller's Office on new policy / procedure development and revisions to published documents.
• Research and write internal communications, new documents and prepare document updates.
• Create, update, and maintain various job aids and reference material.
• Develop new forms and update old forms as needed as they relate to published documents in the Policy and Procedure Library.
• Coordinate or lead documentation projects. May manage multiple projects concurrently.
• Follow the established approval process for Bank policies and procedures by managing review cycles on behalf of the department or business unit.
• Maintain accurate archives of master documents and prior versions with corresponding required approvals using the document management system.
• Maintain comprehensive procedural documentation on the publications document management system including any enhancements or upgrades.
• Assist in developing and documenting procedures for various units within the Bank.
• Execute policy and other document type reviews as required with content owners according to current requirements.
• Issue published document change announcements.
• Maintain and report current pipeline and status of documents pending and in process.

QUALIFICATIONS

OTHER DETAILS

$95K - $115K / year

Pay determined based on job-related knowledge, skills, experience, and location.

This position may be eligible for a discretionary bonus.

Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).

Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy .

Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.

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Cathay Bank endeavors to make www.CathayBank.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at (626) 582-7370 or mickey.hsu@cathaybank.com . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.