Multi-Unit Team Leader HrlyH&R Block • Port Saint Lucie, FL, US
Multi-Unit Team Leader Hrly
H&R Block • Port Saint Lucie, FL, US
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job_description.job_card.job_descriptionManage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement Assist DGM in recruiting and interviewing candidates for tax office associate positions Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns Build an engaging team environment by training and coaching associates and recognizing outstanding contributions Lead daily team meetings and communicate essential information to tax office associates Create associate work schedules across all offices and ensure accurate timekeeping and labor management Travel between offices as required Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment People management experience with demonstrated ability to grow and develop associates Aptitude for growth plan execution and leading towards a growth culture Strong decision-making and judgment skills; able to operate in a fast-paced environment with minimal supervision Strong interpersonal and communication skills with a customer-centric mindset Computer proficiency in MS Office Bachelor's degree in a related field, or high school diploma with equivalent experience Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns) Employee Assistance Program with Health Advocate Wellbeing program, BetterYou Neurodiversity and caregiver support Discounts on everyday items and services Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan (eligibility rules apply) See all benefits at www.blockbenefits.com Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment. Seniority level : Not Applicable Employment type : Full-time Job function : Information Technology Industries : Retail
Overview
Be among the first 25 applicants. Our Company : At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive for a high performing, connected culture where everyone feels like they belong. We are pursuing Block Next, a multi-year roadmap focused on innovation, client experience, and sustainable growth. We seek curious, creative people who embrace challenges as opportunities and want to make a meaningful difference where they live and work.
A Typical Day… Joining us as a Multi-Unit Team Leader , you'll provide leadership over three H&R Block tax offices. You'll lead customer-centric teams to accelerate seasonal tax business. You'll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office-related growth objectives for three tax offices. Prior tax preparation experience is not required. You will start with a flexible part-time schedule in the fall and transition to full-time from January to April, including evening and weekend hours as needed. This role is in-person and not remote.
It would be even better if you also had...
- Multi-unit people management experience in the retail, restaurant, banking, or other related industry
What you'll bring to the team
Your Expertise
Why work for us
We invest in our people by supporting their total well-being. Our benefits help associates plan for health, wellbeing, and financial needs.
The Community You Will Join
We are committed to a Connected Culture where trust, care, and connections help us work together and ensure everyone feels safe to bring their authentic self to work. You will join an exceptional work environment recognized on Best Companies lists and surrounded by colleagues who help each other grow.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
Additional Note
Role Details
Port St Lucie, FL
Salary range : $45,000.00-$55,000.00
J-18808-Ljbffr
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Team Leader • Port Saint Lucie, FL, US
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