Pharmacy Quality & Compliance Manager - Michigan

Job Description

Job Description

Doctor of Pharmacy (PharmD) degree, active Pharmacist license, and minimum 1+ years Director of Pharmacy experience required. Applicants who do not meet these qualifications will not be considered.

Location : Michigan

Schedule : Day Shifts, Hybrid (Onsite & Remote)

Assignment Length : Direct Hire

Position Summary :

RPh on the Go is seeking an experienced Senior Quality Manager to lead quality and compliance initiatives for a mail order specialty pharmacy in Michigan. This role oversees the Quality Management Program (QMP) across retail, infusion, and treatment teams, ensuring compliance, operational excellence, and continuous improvement in patient care and safety.

Key Responsibilities :

• Lead the design, implementation, and management of the QMP across all service lines : retail, specialty, infusion, and treatment navigation operations.
• Define, monitor, and report KPIs; create dashboards and quality reports for leadership.
• Oversee incident reporting and the Good Catch program, ensuring timely documentation, review, and follow-up.
• Conduct trend analysis, root cause investigations, and system-level risk assessments; implement CAPA processes.
• Coach staff and integrate lessons learned into training and operations.
• Partner with leaders across retail, specialty, infusion, treatment navigation, marketing, IT, finance, and billing to align quality and compliance initiatives.
• Serve as administrator of the QMP and active member of quality committees; report progress to executive leadership.

Qualifications :

How to Apply :

Interested candidates are encouraged to apply today! Please contact by sending your updated resume to or call for immediate consideration.

We look forward to hearing from you!