Student Case Manager - FT

The Student Case Manager at Mount Mary University will support the personal and academic success of students through ongoing case management support. The Student Case Manager will proactively engage with students and their families who have urgent and / or complex needs to identify concerns, facilitate access to on-campus and community resources, and provide continuous wraparound support. The Case Manager works collaboratively to triage, prioritize, and administratively manage a case load. This position is in the Student Affairs department of Mount Mary.

Primary Responsibilities :

• Actively connect students and their families with resources including on-campus and public benefits, aid for school supplies and transportation costs.
• Conduct needs assessment, triage, prioritize, and administratively manage case load.
• Function as a core member of Student Outreach and Support Team (SOST) which addresses urgent and critical student concerns identified by MMU faculty or staff through the early alert system or other communications. Provide student advocacy across campus and with outside agencies.
• Pro-actively develop a comprehensive resource directory that meets a wide variety of student and family needs.
• Work collaboratively with Student Affairs and Institutional Research to conduct university-wide assessment of student needs.
• Implement appropriate programs, groups, and initiatives to increase success of students with complex needs including student parents, proactively establishing rapport and support for students living in Trinity Woods.
• Function as a Student Affairs team member and execute other duties and projects as assigned.

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Mount Mary University welcomes and encourages applications from qualified candidates and all will receive consideration for employment regardless of race, color, religion, sex, national origin, age, ethnicity, pregnancy, disability, genetic information, or any other groups protected by law. Mount Mary seeks to hire and retain personnel who will make a positive contribution to its mission, vision, and values.

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