Overview
Join to apply for the Sales Consultant - Elite Line ($75k-150k) role at Holiday Inn Club Vacations
At Holiday Inn Club Vacations, we believe in strengthening families. We look for people who exhibit courage, caring, and creativity to help us become the most loved brand in family travel. We're committed to growing our people, memberships, resorts, and guest love. We need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we're looking for you.
The Sales Consultant is responsible for the direct sale of Holiday Inn Club Vacations ownership products to purchasers in a professional and ethical manner. The primary duties are to discover the prospective purchaser's needs and interests and create a want to upgrade their ownership with the Holiday Inn Club Vacations program through a structured sales presentation. The Sales Consultant will advise clients on how being a HICV owner provides added value and is prepared to address / overcome questions or concerns while delivering a quality customer service experience.
Responsibilities
- Conducts a guest presentation and tour as trained at scheduled times. Provides prospective owners a tour of the Sales Gallery, Resort Property, and Model Tour.
- Attends training classes on an ongoing basis. Participates in demonstration / assessment rides scheduled with the Sales Managers and / or Sales Training Managers.
- Builds relationships with assigned Sales Training Managers and all members of the Sales Line Team. Ensures questions are answered in a professional, informative, diplomatic, and correct manner.
- Performs coaching and action plans as provided by the Sales Training Managers and / or Sales Managers. Explains the features and benefits of the points program and recommends the amount of points to be purchased to meet current and future vacation needs.
- Delivers high-level customer service to all guests and owners to ensure a great sales tour experience. Achieves personal and departmental objectives as determined throughout the fiscal year.
Qualifications
Dependable and goal-orientedSelf-directed and independentPersuasive interpersonal skills and strong oral communication skillsExcellent customer service skillsStrong work ethic, high energy level, and positive attitudePursuit of continuous improvementBenefits
Bi-Weekly Pay & Lucrative Compensation PlansRewards & Recognition ProgramsAnnual Bonus Opportunities for Select RolesComprehensive Medical, Dental, and Vision401K MatchTeam Member Travel Perks and DiscountsTuition AssistanceReferral Compensation ProgramINDSA
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