Assistant Studio Manager - Prosper - ASM

Assistant Studio Manager - Prosper - ASM

Join to apply for the Assistant Studio Manager - Prosper - ASM role at Orangetheory Fitness - Maverick Fitness Holdings, LLC

Continue with Google Continue with Google

Assistant Studio Manager - Prosper - ASM

3 days ago Be among the first 25 applicants

Join to apply for the Assistant Studio Manager - Prosper - ASM role at Orangetheory Fitness - Maverick Fitness Holdings, LLC

Get AI-powered advice on this job and more exclusive features.

Sign in to access AI-powered advices

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

Continue with Google Continue with Google

The Assistant Studio Manager assists in running all "front of house" fitness studio operations. The ideal candidate has outstanding customer service skills and solid sales experience. This position will be responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including package offerings, memberships, membership renewals, retail and concession sales, and maximizing workout traffic.

Essential Duties & Responsibilities

Achieves daily, weekly and monthly sales and membership goals.

Conducts ongoing audits and recommends action plans to improve effectiveness and efficiency.

Assists in leading, coaching, and developing sales associates while fostering an environment of accountability, mutual respect and collaboration.

Establishes and maintains an effective referral program.

Maintains accurate records using established OTF sales systems.

Conducts telephone inquiries / follow up calls / customer care calls.

Leads OTF studio previews with prospects and / or fitness program holders.

Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio.

Guides new hire Sales Associates through a proper three-day training while referring to the Sales Associate Training Guide

Models all studio activities through self-involvement (leading by example).

Trains and mentors subordinates for ongoing success and future growth.

Leads new hires by example while maintaining proper dress code, attitude when talking to members, and other employees

Accurately follows the daily studio cleaning checklist (pre / during / post) shift activities.

Participates in 1-2 OTF scheduled workouts per week.

Maintains an organized and clean lobby / front desk area.

Processes accurate cash and credit card transactions.

Delivers timely follow up and follow through activities with all prospective clients.

Responds to member requests, inquiries and concerns with a sense of urgency.

Troubleshoots and solves technical issues successfully.

Proper on-boarding of all OTF clients through the use of Client Intake Forms and FP Agreements.

Works closely with Fitness Team to ensure that processes are fulfilled.

Responsible for attending and participating in all relative OTF training programs.

Ensures that all front desk systems are followed such as proper Member Check-In, telephone inquiries (general and sales related), guest registration, cash handling, delinquent account procedures, customer care calls, change requests and document scanning.

Provides and maintains the highest level of customer service.

Demonstrates a friendly, positive attitude and passion for OTF as a business.

Models and supports OTFs values and culture.

Other duties as assigned by supervisor.

Required Skills & Qualifications

Functional computer skills required MS Office basic programs (Word, Excel), Internet, basic computer program software use

Must be a self-starter and always open to feedback to grow themselves and the new hire Sales Associates.

Must have the ability to work a flexible schedule, including evenings and / or weekends

Excellent interpersonal and customer service skills

Solid verbal and written communication skills

Strong leadership skills with demonstrated level of trust in decision making

Ability to identify, analyze, and develop solutions to problems

Detail-oriented and extremely organized with the ability to multi-task in a fast-paced environment.

Ability to work and thrive in an ORANGE TEAM environment (Orange is more than a just a color, its an attitude!)

Passion for health and fitness and helping others succeed

Must possess a passion for continuous learning and a strong desire for career growth

Educational Qualifications

High school diploma

Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Other

Job function

Job function

Design, Art / Creative, and Information Technology

Industries

Wellness and Fitness Services

Referrals increase your chances of interviewing at Orangetheory Fitness - Maverick Fitness Holdings, LLC by 2x

Sign in to set job alerts for "Assistant Studio Manager" roles.

Continue with Google Continue with Google

Continue with Google Continue with Google

Assistant Studio Manager - Luxury Blowout Bar (Plano)

Studio Manager - Luxury Blowout Bar (DFW)

Executive Assistant, Office of the Founder

Studio Manager - Luxury Blowout Bar (Plano)

Studio Manager - Luxury Blowout Bar (Texas : All Locations)

Executive Assistant – Office of the Chief Marketing Officer

Accounting, Billing and Executive Assistant

Addison, TX

$58,656.00

$100,000.00

1 week ago

STUDIO Coach HYROX - GOLD'S GYM - Little Elm

EAS - Educating All Students (NY Teaching exam) Tutor

EAS - Educating All Students (NY Teaching exam) Tutor

Executive Assistant to CEO with MBA - Biotech Industry

EAS - Educating All Students (NY Teaching exam) Tutor

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr